Avaya 4600 Series manual Series IP Telephone LAN Administrator’s Guide

4600 Series IP Telephone LAN Administrator’s Guide

Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP Telephones—Continued

Error Message	Cause/Resolution
Message light blinks on and	CAUSE: The telephone has a hardware fault.
off, and the telephone did	RESOLUTION: Replace the telephone.
not complete registration.
Password Error	CAUSE: An invalid PBX Registration password has been entered.
	RESOLUTION: Re-enter the password if mis-entered initially. If
	appropriate, verify proper password with respect to switch
	administration.
Resource Error	CAUSE: DEFINITY rejects the registration request.
	RESOLUTION: Verify your DEFINITY or MultiVantage
	Administration to ensure the telephone’s proper IP address,
	extension, and password are being used.
Timeout Error	CAUSE: Protocol timeout error.
	RESOLUTION: Retry. If failure continues, check network
	congestion, addresses, etc. to identify cause of timeout.
Undefined Error	CAUSE: An error has occurred without an identifiable cause.
	RESOLUTION: Conduct Self-test, restart the telephone, and if no
	other cause becomes evident, replace the telephone.
Wrong Set Type	CAUSE: The PBX does not recognize the set type.
	RESOLUTION: Ensure the PBX is properly administered to
	expect the appropriate telephones for the IP address and
	extension.

Error Messages

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