Avaya manual Detailed in the 4600 Series IP Telephone Installation Guide

4600 Series IP Telephone LAN Administrator’s Guide

Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP Telephones—Continued

Error Message	Cause/Resolution
DHCP: CONFLICT	CAUSE: At least one of the IP address offered by the DHCP
* to program	server conflicts with another address.
	RESOLUTION: Review DHCP server administration to identify
	duplicate IP address(es)
File too large	CAUSE: The telephone does not have sufficient room to store the
Cannot save file	downloaded file.
	RESOLUTION: Verify the proper filename is administered in the
	TFTP script file, and that the proper application file is located in
	the appropriate location on the TFTP server.
Gateway Error	CAUSE: DEFINITY Release 8.4 does not have an H.323 station
	extension for this telephone.
	RESOLUTION: On the station administration screen, ensure the
	DCP set being aliased for this IP telephone has an H.323 station
	extension administered, in accordance with switch administration
	instructions.
Hardware failure	CAUSE: Hardware failure prevented downloading of application
	file,
	RESOLUTION: Replace telephone.
IP Address in use by	CAUSE: The telephone has detected an IP address conflict.
another	RESOLUTION: Verify administration to identify duplicate IP
	address(es).
No Ethernet	CAUSE: When first plugged in, the IP Telephone is unable to
	communicate with the Ethernet.
	RESOLUTION: Verify the connection to the Ethernet jack, verify
	the jack is Category 5, verify power is applied on the LAN to that
	jack, etc.
No file server address	CAUSE: The TFTP server IP address in the IP telephone’s
	memory is all zeroes.
	RESOLUTION: Depending on the specific requirements of your
	network, this may not be an error. If appropriate, either administer
	the DHCP server with the proper address of the TFTP server, or
	administer the telephone locally using the ADDR option as
	detailed in the 4600 Series IP Telephone Installation Guide.

Error Messages

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