Avaya 4600 Series Introduction

About This Guide

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Introduction 1

Program

About This Guide 1

This guide provides a description of Voice over IP, describes how to administer the DHCP and

TFTP servers and covers how to troubleshoot operational problems with the 4600 Series IP

Telephones and the servers.

The 4600 Series IP Telephone product line is a supplement to Avaya’s IP Solutions platform.

Intended Audience 1

This document is intended for personnel administering the DHCP and TFTP servers to support the

4600 Series IP Telephones and those administering the Local Area Network (LAN) itself.

CAUTION:

Many of the products mentioned in this document are not supported by Avaya. Care should

be taken to ensure there is adequate technical support available for the TFTP and DHCP

servers. If the TFTP or DHCP servers are not functioning correctly, the 4600 Series IP

Telephones may not operate correctly.

Unless otherwise indicated, references in this document to "the DEFINITY® server" also

refer to the MultiVantageTM media servers.

Contents

Main Page Page Page 4600 Series IP Telephone LAN Administrators Guide Table of Contents 1 Introduction 2 Overview of Voice over IP (VoIP) 3 Requirements 4 Server Administration 5 Troubleshooting Guidelines Appendix A: Avaya - 46xx IP Telephone MIB Appendix B: Creating Websites for the 4630 IP Telephone Appendix C: Creating Websites for the 4620 IP Telephone Introduction About This Guide Intended Audience Document Organization Change History Terms Used in This Guide Conventions Used in This Guide Symbolic Conventions Typographic Conventions Online Documentation Related Documents IETF Documents ITU Documents ISO/IEC, ANSI/IEEE Documents Customer Support Overview of Voice over IP (V oIP) Introduction Overview of Voice over IP Data and Voice Network Similarities Delay and Jitter Tandem Coding Voice Coding Standards H.323 Standard DHCP TFTP NAT SNMP Network Assessment Suggestions for Installation and Configuration 2 Reliability and Performance IP Address Lists and Station Number Portability Security 4600 Series IP Telephones Dual Connection Architecture Single Connection Architecture Registration and Authentication Software Initialization Process Step 1: Telephone to Network Step 2: DHCP Server to Telephone Step 3: Telephone and TFTP Server Step 4: Telephone and the DEFINITY/MultiVantageTM Call Server Page Requirements Introduction Hardware Requirements Page Software Requirements WARNIN G: Page Server Administration Introduction Page Page Administering 4600 Series IP Telephones on DEFINITY/MultiVantage Servers 4 DEFINITY Release 8.4 4 DEFINITY Releases 9, 9.5, 10, and MultiVantageTM Release 11 DHCP and TFTP Software Checklist Required Network Information DHCP Choosing a DHCP Configuration DHCP Software Alternatives DHCP Generic Setup Page Windows NT 4.0 DHCP Server Verifying the Installation of the DHCP Server Initial Configuration Creating a DHCP Scope for the IP Telephones Editing Custom Options Adding the DHCP Option Activating the Leases Verifying Your Configuration Verify the Default Option, 176 46XXOPTION 4 Verify the Scope Option, 176 46XXOPTION Verify the Global Option, 176 46XXOPTION Windows 2000 DHCP Server Verifying the Installation of the DHCP Server Creating and Configuring a DHCP Scope Page Adding DHCP Options Activating the New Scope TFTP TFTP Generic Setup Avaya TFTP (Suite Pro) Configuration 4600 Series IP Telephone Scripts and Application Files Contents of the Upgrade Script QoS IEEE 802.1D and 802.1Q WARNI NG: DIFFSERV UDP Port Selection QoS with 4620 and 4630 IP Telephones RSVP and RTCP Administering Options for the 4600 Series IP Tel ep ho ne s DNS Addressing Customizing the Site-Specific Option Number (SSON) Entering Options via the Telephone Dialpad Customizing the 4630 IP Telephone Page Page Page 4630 Backup/Restore Page Call Log Archive Customizing the 4620 IP Telephone Page Page Troubleshooting Guidelines Error Conditions Page Page Page Page Page Page The View Administrative Option Error Messages Page Page Page Page Page A Appendix A: Avaya - 46xx IP Telephone MIB Avaya - 46xx IP T elephone MIB Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page B Appendix B: Creating Websites for the 4630 IP Telephone General Background Browser Features and Behavior Document Skeleton Content-Based Style Logical Style Physical Style Physical Spacing and Layout Lists and Tables Lists Tabl es Images Links Frames Forms Character Entities Colors Fonts Cookies Design Guidelines Fixed-Width Objects Images Frames Fonts Maintaining Context User Interaction C Appendix C: Creating Websites for the 4620 IP Telephone General Background WML Document Skeleton Page Text Elements Text Formatting T ags Anchor Elements Image Elements Event Elements Page Page Task Elements Input Elements Page Page Variable Elements Character Entities Colors and Fonts Summary Of WML Tags And Attributes 5