Avaya 4600 Series Document Organization

4600 Series IP Telephone LAN Administrator’s Guide

Document Organization

1-2

Document Organization 1

The guide contains the following sections:

Change History 1

Chapter 1, Introduction Provides an overview of the 4600 Series IP Telephone

Administrator’s document.

Chapter 2, Overview of Voice

over IP (VoIP)

Describes VoIP and factors influencing its performance that

must be considered when implementing this feature.

Chapter 3, Requirements Describes the hardware and software requirements for Avaya’s

VoIP offering.

Chapter 4, Server

Administration

Describes the administration of DHCP and TFTP for the 4600

Series IP Telephones.

Chapter 5, Troubleshooting

Guidelines

Describes messages that may occur during the operation of the

4600 Series IP Telephones.

Appendix A, Avaya - 46xx IP

Telephone MIB

Provides the MIB specification for the 46xx IP Telephones

(4606, 4612, 4624, and 4630).

Appendix B, Creating

Websites for the 4630 IP

Telephone

Provides information on creating and customizing websites for

viewing on the 4630 IP Telephone. Also describes the current

capabilities and limitations of the 4630’s web browser.

Appendix C, Creating

Websites for the 4620 IP

Telephone

Provides information on creating and customizing websites for

viewing on the 4620 IP Telephone. Also describes the current

capabilities and limitations of the 4620’s web browser.

Issue 1.0 This document was issued for the first time in November 2000.

Issue 1.1 This version of the document, revised and issued in April 2001,

supports through DEFINITY® Release 9.

Issue 1.5 This version of the document was revised in June, 2001 to

support DEFINITY® Release 9.5.

Issue 1.6 This version of the document was revised to support DEFINITY®

Release 10 and the 4630 IP Telephone.

Issue 1.7 This is the current version of this document, revised to support

MultiVantageTM Release 11 and the 4602 and 4620 IP

Telephones.

Contents

Main Page Page Page 4600 Series IP Telephone LAN Administrators Guide Table of Contents 1 Introduction 2 Overview of Voice over IP (VoIP) 3 Requirements 4 Server Administration 5 Troubleshooting Guidelines Appendix A: Avaya - 46xx IP Telephone MIB Appendix B: Creating Websites for the 4630 IP Telephone Appendix C: Creating Websites for the 4620 IP Telephone Introduction About This Guide Intended Audience Document Organization Change History Terms Used in This Guide Conventions Used in This Guide Symbolic Conventions Typographic Conventions Online Documentation Related Documents IETF Documents ITU Documents ISO/IEC, ANSI/IEEE Documents Customer Support Overview of Voice over IP (V oIP) Introduction Overview of Voice over IP Data and Voice Network Similarities Delay and Jitter Tandem Coding Voice Coding Standards H.323 Standard DHCP TFTP NAT SNMP Network Assessment Suggestions for Installation and Configuration 2 Reliability and Performance IP Address Lists and Station Number Portability Security 4600 Series IP Telephones Dual Connection Architecture Single Connection Architecture Registration and Authentication Software Initialization Process Step 1: Telephone to Network Step 2: DHCP Server to Telephone Step 3: Telephone and TFTP Server Step 4: Telephone and the DEFINITY/MultiVantageTM Call Server Page Requirements Introduction Hardware Requirements Page Software Requirements WARNIN G: Page Server Administration Introduction Page Page Administering 4600 Series IP Telephones on DEFINITY/MultiVantage Servers 4 DEFINITY Release 8.4 4 DEFINITY Releases 9, 9.5, 10, and MultiVantageTM Release 11 DHCP and TFTP Software Checklist Required Network Information DHCP Choosing a DHCP Configuration DHCP Software Alternatives DHCP Generic Setup Page Windows NT 4.0 DHCP Server Verifying the Installation of the DHCP Server Initial Configuration Creating a DHCP Scope for the IP Telephones Editing Custom Options Adding the DHCP Option Activating the Leases Verifying Your Configuration Verify the Default Option, 176 46XXOPTION 4 Verify the Scope Option, 176 46XXOPTION Verify the Global Option, 176 46XXOPTION Windows 2000 DHCP Server Verifying the Installation of the DHCP Server Creating and Configuring a DHCP Scope Page Adding DHCP Options Activating the New Scope TFTP TFTP Generic Setup Avaya TFTP (Suite Pro) Configuration 4600 Series IP Telephone Scripts and Application Files Contents of the Upgrade Script QoS IEEE 802.1D and 802.1Q WARNI NG: DIFFSERV UDP Port Selection QoS with 4620 and 4630 IP Telephones RSVP and RTCP Administering Options for the 4600 Series IP Tel ep ho ne s DNS Addressing Customizing the Site-Specific Option Number (SSON) Entering Options via the Telephone Dialpad Customizing the 4630 IP Telephone Page Page Page 4630 Backup/Restore Page Call Log Archive Customizing the 4620 IP Telephone Page Page Troubleshooting Guidelines Error Conditions Page Page Page Page Page Page The View Administrative Option Error Messages Page Page Page Page Page A Appendix A: Avaya - 46xx IP Telephone MIB Avaya - 46xx IP T elephone MIB Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page B Appendix B: Creating Websites for the 4630 IP Telephone General Background Browser Features and Behavior Document Skeleton Content-Based Style Logical Style Physical Style Physical Spacing and Layout Lists and Tables Lists Tabl es Images Links Frames Forms Character Entities Colors Fonts Cookies Design Guidelines Fixed-Width Objects Images Frames Fonts Maintaining Context User Interaction C Appendix C: Creating Websites for the 4620 IP Telephone General Background WML Document Skeleton Page Text Elements Text Formatting T ags Anchor Elements Image Elements Event Elements Page Page Task Elements Input Elements Page Page Variable Elements Character Entities Colors and Fonts Summary Of WML Tags And Attributes 5