Avaya 518-456-804 manual Changing Settings to Support PBX or Centrex Services, Recall Setting

3 Setting Up Your System Quick Reference Guide

Changing Settings to Support PBX or Centrex Services

You may need to change some or all of the following features if you want your system to work behind a PBX or Centrex system.

Consider the following when setting up your system to work effectively behind a PBX or Centrex system:

•Recall setting

•Dialing restrictions

•Speed Dial and Auto-Dial numbers

Recall Setting

Set the Recall Timer Duration (#107) to match the setting used by your PBX or Centrex system (usually 800 msec, or “32”). This setting affects the length of a Recall signal sent by the control unit to access PBX or Centrex services.

Dialing Restrictions

Outgoing Call Restriction (#401) is a PARTNER system restriction intended to limit an extension’s dialing to “inside calls only” (using theibuttons on system telephones) or to “inside and local calls only” (allowing calls within the PBX or Centrex system and local calls outside the PBX or Centrex system). However, if users in your PBX or Centrex system use a dial-out code (9 on most PBX or Centrex systems) before dialing numbers outside the PBX or Centrex system, the PARTNER system cannot prevent toll calls for extensions restricted to “inside and local calls only” (unless you use Disallowed Phone Number Lists (#404) to prevent dialing to specific classes of numbers). The Star Code Dial (toll fraud prevention) functionality may not behave properly behind a PBX due to

•the use of both # and *

•variable length access codes

If your PBX or Centrex system includes dialing restrictions, use those instead of the PARTNER system restrictions. If you have PBX or Centrex dialing restrictions on a line and also program PARTNER system restrictions, both the

42 Changing Settings to Support PBX or Centrex Services