Quick Reference Guide7 If Something Doesn’t Work

Tip/Ring Device Problems

Tip/Ring Device Problems

Problem...

Check this...

Tip/ring device does not

Device does not recognize the distinctive ringing

answer

pattern used by the system. Set Distinctive Ring

 

(#308) for that extension to Not Active.

 

 

Tip/ring device does not

Device does not recognize the intercom dial tone

dial out properly

generated by the system. Change the setting for

 

Intercom Dial Tone (#309) for that extension to

 

Machine.

 

 

Call records wrap on

SMDR Talk Time (#611) is set to Active and SMDR

SMDR printout

Output Format (#610) is set to 24 digits; the length of

 

the fields is greater than the 80 characters supported

 

by the printer.

 

Reduce the font size, or increase the characters-

 

per-inch setting for the printer.

 

 

Tip/Ring Device Problems 97

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Avaya 518-456-804 manual Tip/Ring Device Problems