Avaya 555-250-701 manual

2420 Digital Telephone

User’s Guide

555-250-701

Issue 2

November 2002

Contents

Main Page Contents Page Overview Support for Call Center Users Support for Optional Devices Safety Information 2420 Telephone Components TABLE 1 The 2420 Telephone Components The following items correspond to the numbers in Figure 1. 2420 Telephone User Checklist The Home Screen a 206 : Timer Directory : SendAllCalls 4:10PM 3/29/02 b 206 : Abr Program c 206 : Call Pickup New Calls: 4 SpDial Log Option Label Navigating in the Home Screen Pages Call Appearance and Call Identification Displays Navigating in the Home Screen Pages Status Icons Status Icons Status Icons for Feature-Specific Applications Call-Handling Features Answer a call Make a call The 2420 telephone dials the number for you. Speed Dial Hold Redial Speakerphone Transfer The Transfer Completed message is displayed. Getting Messages Conference Message The Speed Dial Screen Home : Lou Working in the Speed Dial Screen Working in the Speed Dial Screen Managing Your Speed Dial List Quick Access to Speed Dial Entries Insert Mode Entering Characters Dialing Conventions Adding Speed Dial Entries The Edit Name screen is displayed with the Name field underscored. Editing Speed Dial Entries The Edit Name screen is displayed. The Edit screen is displayed with the Name field underscored. Deleting Speed Dial Entries The Delete screen is displayed. The DELETE this entry? prompt is displayed. The Call Log Screens The Call Log Summary Screen 1 Jane King 732-555-7866 2 Mary Smith 732-555-3322 3 John Jetzt 72488 4 Patty Yee 908-555-1738 Done Working in the Call Log Summary Screen Working in the Call Log Summary Screen Call Log Detail Screen 4 Un-Answered Working in the Call Log Detail Screen Working in the Call Log Detail Screen Using the Call Log The Call Log Summary screen is displayed. Making Calls from the Call Log The Call Log Detail screen for this entry is displayed. The Call Log Summary screen is displayed. Saving a Call Log Entry to Your Speed Dial List Deleting a Call Log Entry The Label Action Screen Working in the Label Action Screen Working in the Label Action Screen Managing Your Call Appearance/ Feature Button Labels Editing Labels Viewing the Default Labels The Label Action screen is displayed. Restoring the Default Labels The Options Screen Working in the Options Screen Working in the Options Screen Selecting Personalized Options The Select Ring screen with the current ring pattern is displayed. Display Contrast The Display Contrast screen is displayed. Ring Pattern Call Log Setup The Call Log Setup screen is displayed with an underscore displayed in the Yes/No setting column. The Visual Ringing Alert screen is displayed. Visual Ring Self Test Display Mode (Call Center Mode) The Display Mode screen is displayed. Erase All Language Using Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) If returning to a call parked at your telephone, dial your own extension. Call Forwarding All Calls Call Park Called telephone stops ringing, and you are connected to the ringing call. Message lamp goes on at the called telephone (if so equipped). Call Pickup and Directed Call Pickup Leave Word Calling Message lamp goes on at the called telephone (if so equipped). Send All Calls Whisper Page Using Display Features Directory Call Timer and Timer Inspect Information is shown on the display screen; you remain connected to the present call. Tones and Their Meaning Ringing Tones Feedback Tones Index Numerics A B C E F G H I P R S T U