Digital Telephone User’s Guide | Avaya 555-250-701 instruction

2420 Digital Telephone User’s Guide

555-250-701 Issue 2 November 2002

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Avaya 555-250-701 manual Digital Telephone User’s Guide

Contents

Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID Compatibility Contents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information 2420 Telephone Components Telephone Components Following items correspond to the numbers in Figure See Telephone User Checklist Sample Home Screen Home Screen Call Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages Press Status Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon Definition Answer a call Call-Handling FeaturesMake a call Hold Speed DialRedial Speed Dial screen is displayed To change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone call Transfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Sample Speed Dial Screen Speed Dial Screen Working in the Speed Dial Screen Working in the Speed Dial Screen Insert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering Characters Adding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entries Delete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entries Call Log Summary Screen Call Log Screens Working in the Call Log Summary Screen Working in the Call Log Summary Screen Sample Call Log Detail Screen Call Log Detail Screen Working in the Call Log Detail Screen Working in the Call Log Detail Screen Viewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayed Deleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call Log Label Action Screen Label Action Screen Working in the Label Action Screen Working in the Label Action Screen Editing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayed To view the default labels Viewing the Default Labels Label Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayed Sample Options Screen Options Screen Working in the Options Screen Working in the Options Screen Ring Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayed New contrast level is set Call Log Setup Self Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring option Display Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display language To call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD button Call Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extension Leave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your office To cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extension Both people on the other call hear a beep Whisper Call Timer and Timer Using Display FeaturesDirectory To search the directory for a name Inspect To use the Inspect featureTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings Meaning Coverage Numerics IndexPage