Status Icons
The icons displayed on the call appearance/feature buttons of your 2420 telephone are explained in the following table. These icons replace the functionality of the green LEDs and equivalent flash rates.
Status Icons
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| Ringing | An incoming call is waiting to be answered. |
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| See “Tones and Their Meaning” on page 47 |
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| for information about the corresponding |
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| audio alert. |
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| Active | The call you are currently handling. |
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| On hold | A call currently on hold. |
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| On soft hold | A call put on hold during a transfer or |
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| Feature | Feature on left side of the display currently |
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| active | is active. |
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| Feature | Feature on right side of the display |
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| active | currently is active. |
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| Feature | Your request is being processed but is not |
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| pending | immediately available. |
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In addition, the following icons are displayed in certain
Status Icons for Feature-Specific Applications
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| Feature | Used by the Call Center Q Time feature. |
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| status |
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| Feature | Used by the Call Center Aux Work feature. |
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| status |
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| Feature | Used by the Call Center Service Observing |
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| status | feature. |
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