Avaya 555-250-701 - page 2

NOTICE

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no responsibility for any errors. Changes or corrections to the

information contained in this document may be incorporated into future issues.

HEARING AID COMPATIBILITY

The 2400-Series telephones are Hearing Aid Compatible (HAC) when the

Automatic Gain Control is disabled, and thus all units have “HAC” printed on

them.

YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY

Avaya Inc. does not warrant that this product is immune from or will prevent

unauthorized use of common-carrier telecommunication services or facilities

accessed through or connected to it. Avaya Inc. will not be responsible for any

charges that result from such unauthorized use. Product administration to

prevent unauthorized use is your responsibility and your system manager

should read all documents provided with this product to fully understand the

features available that may reduce your risk of incurring charg es.

TRADEMARKS

DEFINITY is a registered trademark of Avaya Inc.

MultiVantage is a trademark of Avaya Inc.

OBTAINING PRODUCTS

To learn more about Avaya Inc. products and to order any of these products,

access the Avaya web site at www.avaya.com.

THE “CE” MARK

If the “CE” mark is affixed to this equipment, it means that it conforms to the

European Union Electromagnetic Compatibility Directive (89/336/EEC) and the

Low Voltage Directive (73/23/EEC).

© 2002 Avaya Inc.

All Rights Reserved

Printed in USA

Contents

Main Page Contents Page Overview Support for Call Center Users Support for Optional Devices Safety Information 2420 Telephone Components TABLE 1 The 2420 Telephone Components The following items correspond to the numbers in Figure 1. 2420 Telephone User Checklist The Home Screen a 206 : Timer Directory : SendAllCalls 4:10PM 3/29/02 b 206 : Abr Program c 206 : Call Pickup New Calls: 4 SpDial Log Option Label Navigating in the Home Screen Pages Call Appearance and Call Identification Displays Navigating in the Home Screen Pages Status Icons Status Icons Status Icons for Feature-Specific Applications Call-Handling Features Answer a call Make a call The 2420 telephone dials the number for you. Speed Dial Hold Redial Speakerphone Transfer The Transfer Completed message is displayed. Getting Messages Conference Message The Speed Dial Screen Home : Lou Working in the Speed Dial Screen Working in the Speed Dial Screen Managing Your Speed Dial List Quick Access to Speed Dial Entries Insert Mode Entering Characters Dialing Conventions Adding Speed Dial Entries The Edit Name screen is displayed with the Name field underscored. Editing Speed Dial Entries The Edit Name screen is displayed. The Edit screen is displayed with the Name field underscored. Deleting Speed Dial Entries The Delete screen is displayed. The DELETE this entry? prompt is displayed. The Call Log Screens The Call Log Summary Screen 1 Jane King 732-555-7866 2 Mary Smith 732-555-3322 3 John Jetzt 72488 4 Patty Yee 908-555-1738 Done Working in the Call Log Summary Screen Working in the Call Log Summary Screen Call Log Detail Screen 4 Un-Answered Working in the Call Log Detail Screen Working in the Call Log Detail Screen Using the Call Log The Call Log Summary screen is displayed. Making Calls from the Call Log The Call Log Detail screen for this entry is displayed. The Call Log Summary screen is displayed. Saving a Call Log Entry to Your Speed Dial List Deleting a Call Log Entry The Label Action Screen Working in the Label Action Screen Working in the Label Action Screen Managing Your Call Appearance/ Feature Button Labels Editing Labels Viewing the Default Labels The Label Action screen is displayed. Restoring the Default Labels The Options Screen Working in the Options Screen Working in the Options Screen Selecting Personalized Options The Select Ring screen with the current ring pattern is displayed. Display Contrast The Display Contrast screen is displayed. Ring Pattern Call Log Setup The Call Log Setup screen is displayed with an underscore displayed in the Yes/No setting column. The Visual Ringing Alert screen is displayed. Visual Ring Self Test Display Mode (Call Center Mode) The Display Mode screen is displayed. Erase All Language Using Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) If returning to a call parked at your telephone, dial your own extension. Call Forwarding All Calls Call Park Called telephone stops ringing, and you are connected to the ringing call. Message lamp goes on at the called telephone (if so equipped). Call Pickup and Directed Call Pickup Leave Word Calling Message lamp goes on at the called telephone (if so equipped). Send All Calls Whisper Page Using Display Features Directory Call Timer and Timer Inspect Information is shown on the display screen; you remain connected to the present call. Tones and Their Meaning Ringing Tones Feedback Tones Index Numerics A B C E F G H I P R S T U