Navigating in the Home Screen Pages

Navigating in the Home Screen Pages

To

Press

 

 

 

 

 

 

Move to the next or previous Home

 

 

or

respectively

screen page

 

 

 

 

 

 

 

 

 

Return to Page 1 of the Home screen

 

 

 

at any time

 

 

 

 

 

 

 

Access the Speed Dial screen

The SpDial softkey

 

 

 

 

Access the Call Log Summary screen

The Log softkey

 

 

 

 

Access the Options screen

The Option softkey

 

 

 

 

Access the Label Action screen

The Label softkey

 

 

 

 

 

Call Appearance and Call Identification Displays

By default, the 2420 telephone has eight call appearance/feature buttons per screen page; 12 call appearance/feature buttons are shown on the first two pages of the Home Screen when Call Center mode is enabled.

Beginning with the first button in the upper left corner of the 2420 telephone and going down, the display identifies the buttons in the left column. These buttons are considered call appearance/feature buttons 1 through 4. On the display, these buttons are identified by default labels a, b, c, etc., where a represents call appearance/feature button 1. The buttons in the right column run from 5 through 8. If Call Center mode is enabled, call appearance/feature buttons 17 through 20 (identified by default labels q, r, s, t) are also displayed (with abbreviated labels) along the bottom of the screen.

When you receive or make calls, the available call identification information is displayed where the date and time appear when the telephone is idle. For example, when you dial an extension, that number is shown and then replaced by the called party’s name and extension. The call identification information associated with an extension is provided by the call processing system. When a call is received from another extension, the caller’s name is shown;

when a call is received from outside, the calling number (if available), “OUTSIDE CALL,” or a trunk identifier is shown.

One call appearance is underlined at all times. When a call arrives at the 2420 telephone, the bell icon blinks on the corresponding call appearance (see “Status Icons” on page 9), which is underlined. After you answer the call, the active call icon is displayed.

Note: If the call appearance is not displayed on the current Home screen

page, use or to locate and answer the appropriate call appearance.

The display remains in call handling mode until you activate one of the other softkey features. After using any of these features, return to Page 1 of the

Home Screen by pressing .

8

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Avaya 555-250-701 manual Navigating in the Home Screen Pages, Call Appearance and Call Identification Displays, Press