Telephone User Checklist, See | Avaya 555-250-701 manual

2420 Telephone User Checklist

The remainder of this guide contains procedures for using specific screens, features, and keys on the 2420 telephone. The following table directs you to sections explaining specific activities you may want to perform.

To	See

Understand call appearance/	“The Home Screen” on page 7
feature button displays

Change call appearance/feature	“The Options Screen” on page 32
button layout by enabling Call
Center mode

Handle calls (that is, answer and	“Call-Handling Features” on page 10
make calls, hold calls, transfer
calls, redial numbers, set up
conference calls, etc.)

Understand your personal directory	“The Speed Dial Screen” on page 15
vs. the call processing system
Directory feature

Create and maintain a Speed Dial	“Managing Your Speed Dial List” on
List	page 17

Make Speed Dial calls	“Call-Handling Features” on page 10

Customize the labels of the call	“Managing Your Call Appearance/
appearance/feature buttons	Feature Button Labels” on page 29

Understand the Call Log Summary	“The Call Log Screens” on page 21
and Call Detail screens

Change the default Call Log	“Call Log Setup” on page 35
settings

View or update information saved	“Using the Call Log” on page 25
in the Call Log

Make calls from the Call Log	“Using the Call Log” on page 25

Retrieve voice mail messages	“Getting Messages” on page 14

Check lamp and display	“Self Test” on page 36
component status

Change default language, ring	“Selecting Personalized Options” on
pattern, display contrast, display	page 34
mode, visual ring settings

Erase all personalized options and	“Selecting Personalized Options” on
restore default settings	page 34

6

Image 10

Avaya 555-250-701 manual Telephone User Checklist, See

Contents

Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights Reserved Contents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional Devices Telephone Components 2420 Telephone Components Following items correspond to the numbers in Figure Telephone User Checklist See Home Screen Sample Home Screen Navigating in the Home Screen Pages Navigating in the Home Screen PagesCall Appearance and Call Identification Displays Press Status Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon Definition Answer a call Call-Handling FeaturesMake a call Redial Speed DialHold Speed Dial screen is displayed To change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone call Transfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Speed Dial Screen Sample Speed Dial Screen Working in the Speed Dial Screen Working in the Speed Dial Screen Managing Your Speed Dial List Quick Access to Speed Dial EntriesInsert Mode Entering Characters Adding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit screen is displayed with the Name field underscored Editing Speed Dial EntriesEdit Name screen is displayed To edit stored speed dial entries Delete this entry? prompt is displayed Deleting Speed Dial EntriesDelete screen is displayed To delete stored speed dial entries Call Log Screens Call Log Summary Screen Working in the Call Log Summary Screen Working in the Call Log Summary Screen Call Log Detail Screen Sample Call Log Detail Screen Working in the Call Log Detail Screen Working in the Call Log Detail Screen Making Calls from the Call Log Using the Call LogViewing the Call Log Call Log Summary screen is displayed Entry is saved to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is deleted from the Call Log Label Action Screen Label Action Screen Working in the Label Action Screen Working in the Label Action Screen Label Action screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Select screen is displayed Viewing the Default Labels To view the default labels To restore the default labels Restoring the Default LabelsLabel Restore screen is displayed Confirm Erase All prompt is displayed Options Screen Sample Options Screen Working in the Options Screen Working in the Options Screen Display Contrast Selecting Personalized OptionsRing Pattern Options screen is displayed Call Log Setup New contrast level is set Visual Ringing Alert screen is displayed Visual RingSelf Test To set the Visual Ring option Display Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Your language selection is saved LanguageSelect Language screen is displayed To select a screen display language Abbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo call a number using an AD button To program a number on an AD button Call Park To cancel Call ForwardingCall Forwarding All Calls To retrieve a parked call from another extension Message lamp goes on at the called telephone if so equipped Call Pickup and Directed Call PickupLeave Word Calling To pick up a call directly for someone else in your office Send All Calls To cancel a Leave Word Calling messageTo cancel Send All Calls To leave a message without ringing an extension Whisper Both people on the other call hear a beep Directory Using Display FeaturesCall Timer and Timer To search the directory for a name Inspect To use the Inspect featureTo place a call to the name shown on the display Feedback Tones Tones and Their MeaningRinging Tones Rings Meaning Coverage Index NumericsPage