Sample Home Screen | Avaya 555-250-701 instruction

The Home Screen

The Home screen, which consists of three pages, displays the available call appearance/feature buttons, caller ID information, the current date and time, softkeys, and information provided by the Avaya call processing system.

In general, you use the Home screen to perform standard call handling. When the 2420 telephone is operating in normal display mode, eight call appearance/ feature buttons are displayed on each page of the Home screen (as shown in Figure 2).

Note: In Call Center Mode, 12 call appearance/feature button labels are displayed on each of the first two pages of the Home Screen. Four call appearance/feature buttons (with shortened labels) rather than softkey labels are displayed at the bottom of pages 1 and 2. The softkey labels are displayed on Page 3 of the Home Screen in Call Center Mode. For information about Call Center Mode, see “Display Mode (Call Center Mode)” on page 37.

The date and time information is provided by your call processing system. This information is displayed below the call appearance/feature button area when the telephone is idle.

Note: After initially plugging in a 2420 telephone or after a power outage, it may take several minutes before the time and date appear on the screen. If the date and time displayed are incorrect, contact your system manager.

If you program your 2420 telephone to log new calls, the counter displaying this number of new calls appears below the date and time. Every time you access the Call Log Summary screen (see “The Call Log Screens” on page 21) to view the information in the call log, the counter is reset to 0.

a 206	:	Timer

b 206 : Abr Program

c 206 : Call Pickup

Directory : SendAllCalls

4:10PM 3/29/02 New Calls: 4

SpDial Log Option Label

FIGURE 2 Sample Home Screen - Page 1

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Avaya 555-250-701 manual Sample Home Screen

Contents

Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID Compatibility Contents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information 2420 Telephone Components Telephone Components Following items correspond to the numbers in Figure See Telephone User Checklist Sample Home Screen Home Screen Press Navigating in the Home Screen PagesCall Appearance and Call Identification Displays Navigating in the Home Screen Pages Icon Definition Status Icons for Feature-Specific ApplicationsStatus Icons Status Icons Make a call Call-Handling FeaturesAnswer a call Speed Dial screen is displayed Speed DialHold Redial To end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphone To transfer the current call to another extension TransferTransfer Completed message is displayed Message Getting MessagesConference Sample Speed Dial Screen Speed Dial Screen Working in the Speed Dial Screen Working in the Speed Dial Screen Entering Characters Quick Access to Speed Dial EntriesInsert Mode Managing Your Speed Dial List To add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries To edit stored speed dial entries Editing Speed Dial EntriesEdit Name screen is displayed Edit screen is displayed with the Name field underscored To delete stored speed dial entries Deleting Speed Dial EntriesDelete screen is displayed Delete this entry? prompt is displayed Call Log Summary Screen Call Log Screens Working in the Call Log Summary Screen Working in the Call Log Summary Screen Sample Call Log Detail Screen Call Log Detail Screen Working in the Call Log Detail Screen Working in the Call Log Detail Screen Call Log Summary screen is displayed Using the Call LogViewing the Call Log Making Calls from the Call Log Entry is deleted from the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is saved to your Speed Dial List Label Action Screen Label Action Screen Working in the Label Action Screen Working in the Label Action Screen Label Select screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Action screen is displayed To view the default labels Viewing the Default Labels Confirm Erase All prompt is displayed Restoring the Default LabelsLabel Restore screen is displayed To restore the default labels Sample Options Screen Options Screen Working in the Options Screen Working in the Options Screen Options screen is displayed Selecting Personalized OptionsRing Pattern Display Contrast New contrast level is set Call Log Setup To set the Visual Ring option Visual RingSelf Test Visual Ringing Alert screen is displayed To set the Display Mode option Display Mode Call Center ModeDisplay Mode screen is displayed Confirm Erase screen is displayed To erase all personalized settingsErase All To select a screen display language LanguageSelect Language screen is displayed Your language selection is saved To program a number on an AD button Using Selected Voice FeaturesTo call a number using an AD button Abbreviated Dialing/Automatic Dialing AD To retrieve a parked call from another extension To cancel Call ForwardingCall Forwarding All Calls Call Park To pick up a call directly for someone else in your office Call Pickup and Directed Call PickupLeave Word Calling Message lamp goes on at the called telephone if so equipped To leave a message without ringing an extension To cancel a Leave Word Calling messageTo cancel Send All Calls Send All Calls Both people on the other call hear a beep Whisper To search the directory for a name Using Display FeaturesCall Timer and Timer Directory To place a call to the name shown on the display To use the Inspect featureInspect Rings Meaning Tones and Their MeaningRinging Tones Feedback Tones Coverage Numerics IndexPage