1
Overview
The 2420 Digital Telephone is a multi-line digital telephone for use with an
Avaya MultiVantage™ software 1.1 or later. It is designed to put convenient
features and capabilities at your fingertips, including:
•an easy-to-read screen—that allows you to view call appearance/feature
button labels, the call log, speed dial lists, and call identifier information.
•a flexible call appearance/feature button display—that allows you to
choose between an 8 or 12-button label format and eliminates the need
for paper button labels. Up to 24 additional call appearance/feature
buttons for your call processing system can be displayed on the optional
EU24 Expansion Module (see “Support for Optional Devices” on page3).
•a customizable interface—that allows you to create personal speed dial
lists, to specify the call types you want to appear in the call log, to select
the telephone ring pattern, to customize the call appearance/feature
button labels, and to choose the language displayed on your 2420
telephone.
Note: You can choose to view screen text in English, German, French,
Spanish, Italian, Dutch, Portuguese, and Japanese.
•a programmable speed dial list—that allows you to store up to 104
entries.
•a programmable call log—that supports up to 100 entries (including
calling party name and number, when available, for incoming calls) and
allows you to specify the call type (that is, answered or unanswered
incoming calls, and outgoing calls) that is logged.
•customizable call appearance/feature button labels—that allow you to
change the labels for the call appearance/feature buttons programmed on
your call processing system. Up to 13 characters can be displayed for
each label.
As soon as you install the 2420 telephone, you can take advantage of these
powerful features because your telephone is instantly recognized by your call
processing system. Depending on how it is administered at the call processing
system, the 2420 telephone can also be moved to another office at your
location and begin working without interruption. There’s no need to wait for
reprogramming or technical support.