Using Selected Voice Features

The following features are available only if your system manager has administered them as feature buttons on your 2420 telephone or has supplied you with the required feature access codes.

Abbreviated Dialing/Automatic Dialing (AD)

The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code and can contain up to 24 digits. Abbreviated Dialing offers four possible types of lists—Personal, Group, System, and Enhanced, and you can have a total of three lists. (Of these three lists, you can have only one System List and one Enhanced List.) You program numbers on a Personal List; numbers on Group Lists are programmable by the controller of the list; System Lists and Enhanced Lists are programmable only by the system manager.

Note: Calls that you make using the Abbreviated Dialing/Automatic Dialing feature are not stored in the Call Log—even if you have programmed the 2420 telephone to log outgoing calls.

To place a call using an AD list button or feature access code

1.Press the AD list button (if administered) or Dial the appropriate AD List code for List 1, or List 2, or List 3.

2.When you hear dial tone, dial the desired list item (1, 2, 3...).

Note: An Enhanced List may also be available; see your system manager.

You can also program a number on an AD button that is not stored on an AD list. This Automatic Dialing number can be up to 16 digits and have a five- character label.

To program a number on an AD button

Note: You must have an Abbreviated Program (Abr Program) button administered as well as the AD button. For this feature to work,

the speaker will be activated. Pressing does not exit programming mode. You must hang up to update the display and exit programming mode.

1.Press the Abr Program button.

2.Follow the prompts on your display to program the number and label.

3.Press the # key to save the entry.

4.Press another AD button to program.

Note: If you make a mistake while programming, press the # key to save the entry and then start over.

To call a number using an AD button

Press the AD button to automatically dial the stored number.

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Avaya 555-250-701 manual Using Selected Voice Features, Abbreviated Dialing/Automatic Dialing AD