6 Appendix

Troubleshooting

Problem

 

Solution

 

 

 

 

Check that the AC adapter

 

 

(model AD-60/AD-24) is

1 The display stays blank after you

 

connected correctly.

If you are using batteries, check

have turned on the machine.

 

that they are correctly inserted.

 

 

 

If the batteries are low, replace

 

 

them with new ones.

 

 

 

2 The machine does not print or the

Check that the back cover has

 

been properly attached.

printed characters are blurred.

If the tape cassette is empty,

 

 

replace it with a new one.

 

 

 

3 The text files that you stored in

If the batteries are low, replace

the memory are no longer there.

 

them with new ones.

 

 

 

4 The printed characters are not

If you are using batteries, they

 

may have a low charge. Try using

formed properly.

 

the AC adapter or replace the

 

 

batteries with new ones.

 

 

 

5 A blank horizontal line appears

Clean the print head as explained

 

on Cleaning the print head,

through the printed label.

 

 

rollers and tape cutter on page 8.

 

 

 

 

 

6 Striped tape appears.

You have reached the end of the

 

tape. Replace the tape cassette

 

 

with a new one.

 

 

 

 

Turn off the P-touch, and then

 

 

while holding down g and

7 The P-touch has “locked up” (i.e.,

 

R, turn the machine back on.

 

The machine will be reset. Please

nothing happens when a key is

 

note all the LCD text, formats

pressed).

 

and files in memory are erased.

 

 

Excluding PF (templates or

 

 

images) and database. Use

 

 

P-touch Editor Backup Manager.

 

 

 

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Brother 1650 manual Appendix, Troubleshooting