13Troubleshooting and Maintenance, Error Messages | Brother FAX-222

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13Troubleshooting and Maintenance

Troubleshooting

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

COMM.ERROR XX XX

CONNECTION FAIL

A poor quality phone line resulted in a communications error. Try the call again.

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

	COVER	OPEN	The cover is not completely closed.
	COVER	OPEN
	PLS CLOSE COVER		The fax paper is jammed in the cutter.
	CUTTER	JAM	The fax paper is jammed in the cutter.
	CUTTER	JAM
	PLS OPEN COVER
	CUTTER	JAM
	REMOVE	PAPER

1

2

3

4

Unplug the power cord.

Open the cover.

Pull the blue release lever on the print head unit and raise it.

Gently turn the paper roll toward the front of the machine to roll out the jammed paper.

Recording paper

5 Use scissors to cut off the wrinkled portion of the paper.

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

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Brother FAX-222, FAX-202 owner manual 13Troubleshooting and Maintenance, Error Messages

Contents

FAX-202 Trademarks Compilation and Publication Notice Table of contents Initial Setup Setup Send Telephone Services Making Copies Multi-Function Link option For FAX-333MC Only 1Introduction Using This ManualAbout fax machine Finding Information Fax Tones and Handshake ECM Error Correction Mode For FAX-333MC Only Hold FAX-202 and FAX-222 Control Panel Overview 18 17 FAX-333MC Control Panel Overview Packing List 2Location and Connections Assembly Choosing a LocationLoad the recording paper Paper Guide Connecting the Machine ConnectiousAbout Brother Paper Connect the handset Attach the document support Custom Features on a Single Line If you are installing the fax machine to work with a PBXMulti-Line Connections PBX Sequence Connecting an External Telephone ConnectionsOutgoing Message OGM 3On-Screen Programming Function ModeUser-Friendly Programming Alternating Displays Function Selection Table Initial Setup Cancel JOB Print Reports Setting Dialing Mode Tone/Pulse 4Initial SetupSetting Date and Time Getting Started Setting Station ID Details for Entering TextInserting spaces Special characters and symbols Making correctionsRepeating letters Setting the Speaker Volume Setting Beeper VolumeSetting the Ring Volume Memory Storage Using Key Lock System Setting Up the Key Lock System for the First TimeKey Lock System SET KEY Lock SET Password Passwordxxxx Enter & SET Changing the Key Lock System Password Switching OFF Key Lock System 5Setup Receive Select Answer ModeBasic Receiving Operations FAX only FAX/TEL Tadanswer Mach Manual Night To select or change your Answer Mode Setting Melody for Rings FAX-333MC only Setting Ring DelaySignal FAX only FAX/TEL Manual Night T U P R E C E I V E Easy Receive Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Remote Call Transfer Semi-DECT Management Changing Remote Codes Polling Setting Up Delayed Polling Receive Setting Up Polling ReceivePolling RXOFF? Select - & SET Enter FAX NO. Press Start KEY Polling RXOFF? Accepted Setting Up Sequential Polling Receive For FAX-333MC OnlyDialing MF Link 6Setup Send Automatic Document Feeder ADFADF Automatic Document Feeder Manual Transmission Memory TXMemory TXON? Basic Sending Operations Composing Electronic Cover For FAX-222/333MC OnlyComment OFF Please Call Urgent Confidential Cover Page for Next Fax Only For FAX-222/333MC Only Cover Page Message For FAX-222/333MC Only Using a Printed Cover Page For FAX-222/333MC Only Resolution Accepted Other SETTINGS? 1.YES 2.NO Overseas ModeAdvanced Sending Operations Call Reservation For FAX-222/333MC Only Print Sample Call Back Message For FAX-222/333MC Only Delayed FaxEnter FAX no Press Start KEY Next-Fax Reservation For FAX-222/333MC Only Multiple Resolution Transmission Canceling a Scheduled Job Setting Up for Polled TransmitCancel JOB Polled TXOFF? T U P S E N D Page Storing Speed Dial Numbers/Storing Junk Fax/Call Numbers SPEED-DIAL? #Enter & SET Setting Up Groups for Broadcasting For FAX-333MC Only Changing One Touch and Speed Dial NumbersSelect ONE-TOUCH Manual Dialing Dialing Options Speed Dialing One Touch Dialing Redial SearchAnswering Calls with the Speakerphone For FAX-333MC Only Broadcasting For FAX-333MC OnlyPage 8Telephone Services Custom FeaturesDistinctive Ring For Singapore and Hong Kong Setting the Distinctive Ring Caller ID For Singapore and Hong KongCaller ID Log Printing the Caller ID Log Viewing the Caller ID LogReturning a Call from the Log Registering a Caller ID Number Caller ID LOG Press Start KEY Select - & SET 03ABC CompanyDialpress Start Name Enter & SET Message Center Mode Flexible Memory Settings Message Storage9Message Center Select & SET Recording Message Center Outgoing MessageVOICEON? Select SET Message Indicator Activating Message Center ModeListening to Outgoing Message OGM Erasing Outgoing Message OGM Playing Voice Messages Backup Printing OptionPrinting a Fax Message Erasing Messages Setting Toll Saver Setting Maximum Time for Incoming MessagesTo erase voice messages individually To erase messages all at once Recording a Conversation ICM Recording MonitorFax Forwarding/Paging Programming a Fax Forwarding Number Press or to reach Paging MSG.? and press Function/Set PAG# Press 9 0 to reset the fax machine when you finish Remote Commands Operation Details Remote Commands Changing Fax Forwarding S S a G E C E N T E R F O R F a X 3 3 3 M C O N L Y E S S a G E C E N T E R F O R F a X 3 3 3 M C O N L Y Copy Functions 10Making CopiesMaking a Single Copy NO.OF COPIES01 Then Copy or SET 10 2 M a K I N G C O P I E S 11Printing Reports Fax machine Settings and Activity Transmission Verification Xmit Report Activity Report IntervalINTERVAL? 12Important Information 12 2 I M P O R T a N T I N F O R M a T I O N 13Troubleshooting and Maintenance TroubleshootingError Messages Disconnected Check DocumentRemove Document Check Press Stop KEY Cooling Down Wait for a While Recording Paper Jam If You Are Having Difficulty with Your Fax Machine Phone Line or ConnectionsPrinting or Receiving Faxes Handling Incoming Calls Sending Faxes Transmission Verification Report Prints Result NG 14 14Multi-Function Link option Modem Speed Specifications Standby under 5 watts Peak under 110 watts Glossary O S S a R Y L O S S a R Y Index TEL.INDEX List User Settings Report N D E Using Remote Retrieval Access Code For FAX-333MC Only E M O T E R E T R I E V a L a C C E S S C a R D AS.GU