Error Messages

Error Message

Cause

 

Action

 

 

 

 

PLS CLEAN DRUM

The primary corona wire of

 

Clean the primary corona

 

drum unit is dirty.

 

wire of drum unit.

 

 

 

(See page 17-22.)

 

 

 

 

PLS OPEN COVER

A page, piece of paper or

 

Open the front cover. If you

 

paper clip, etc. may be

 

see any jammed paper or

 

jammed inside the machine.

other item, gently pull it out,

 

 

 

then close the scanner unit.

 

 

 

If the error message remains,

 

 

 

open and close the front

 

 

 

cover again. If the machine

 

 

 

cannot reset itself and return

 

 

 

to the date and time prompt,

 

 

 

it will display MACHINE

 

 

 

ERROR XX. Please call

 

 

 

Brother Customer Service

 

 

 

and tell them the Machine

 

 

 

Error number, at:

 

 

 

USA: 1-800-284-4329

 

 

 

From within Canada:

 

 

 

1-800-853-6660

 

 

 

From within Montreal:

 

 

 

1-514-685-6464

 

 

 

 

PRINTER JAM

The paper is jammed in the

 

Do not pull the paper out

 

machine.

 

until you see page 17-5.

 

 

 

 

TONER EMPTY

Toner cartridge is not

 

Reinstall the toner cartridge.

 

installed.

 

 

 

—OR—

—OR—

 

Toner is used up and printing

Replace the toner cartridge

 

is not possible.

 

with a new one.

 

 

 

(See page 17-23.)

 

 

 

TONER LOW

If the display shows TONER

Order a new toner cartridge

 

LOW and the Toner Empty

 

now.

 

LED on the control panel is

 

 

 

blinking, you can still print.

 

 

But the toner is depleted and

 

 

the machine is telling you

 

 

 

that the toner will soon run

 

 

 

out.

 

 

 

 

 

 

17 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Image 138
Brother FAX 4750 manual PLS Clean Drum