Phone Line

or

Connections

Sending

Faxes

Difficulty

Suggestions

 

 

 

Dialing does not work

Check for a dial tone. Change TONE/PULSE

 

setting. (See Tone/Pulse, page 4-1.) Check all

 

line cord connections, and make sure the curled

 

handset cord is not in the EXT jack. Check

 

power cord connection. Send a manual fax by

 

pressing Hook —OR—

by lifting the handset, and

 

dialing the number. Wait to hear fax receiving

 

tones before pressing Start .

 

 

Machine does not

Make sure the machine is in the correct

answer when called

receiving mode for your setup (either FAX,

 

FAX/TEL, TAD). Check for dial tone. If

 

possible, call your machine to hear it answer. If

 

there is still no answer, check the telephone line

 

cord connection. Connect a standard telephone

 

handset to the machine’s telephone jack. If

 

there is no ringing when you call your machine,

 

call your Telephone Company to check the line.

 

 

 

No dial tone on the

Press Hook —OR—

Lift the handset. If you hear

handset

no dial tone, check telephone line cord

 

connections at the machine and wall jack.

 

Check that the handset curled cord is connected

 

to the machine’s handset jack. Test the wall

 

jack with another single line telephone. If no

 

dial tone on the wall outlet, call your

 

Telephone Company.

 

 

Poor transmitting

Try changing your resolution to FINE or

quality

SUPERFINE. (See Resolution, page 6-8.)

 

Make a copy to verify the machine’s scanner

 

operation.

 

 

 

Transmission

There is probably temporary noise or static on

report prints

the phone line. Try sending the fax again. If the

“Results:NG”

problem continues, call the Telephone Company

 

to check your phone line.

 

 

When the receiving

Sometimes the resolution mode you chose when

party says the picture

you sent your fax may not have been

is not clear

appropriate. Send the fax again, but try using

 

the FINE or SUPERFINE mode. Also, your

 

machine’s scanner may be dirty, so try cleaning

 

it. (See page 17-21.)

 

 

When the receiving

Your machine’s scanner may be dirty or theparty

says vertical

receiving party’s print head may be dirty.

streaks appear on the

Clean your scanner, (see page 17-21) and make a

faxes they receive

copy to check if the receive problem was

 

caused by your machine.

 

 

 

17 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Image 142
Brother FAX 4750 manual Phone Line Connections Sending Faxes