Handling

Incoming

Calls

Copy

Quality

Difficulties

Difficulty

Suggestions

 

 

Double-ring in

The machine knows the incoming call is not a

FAX/TEL Mode

fax so it is signaling you to answer the

 

telephone call. Pick up the machine’s handset

 

or answer from an extension or external phone

 

and press your machine’s Telephone Answer

 

Code (default setting is #51).

 

 

 

 

Transferring a fax call

If you answered at the machine, press Start and

to the machine

hang up immediately. If you answered at an

 

extension or external phone, press your machine’s

 

Remote Activation Code (default setting is

 

 

 

51). When your machine answers, hang up.

 

 

 

 

 

 

 

The Caller ID does

The Caller ID signal is sent ten seconds after

not display after

the Call Waiting Signal and speaking may

the Call Waiting

interfere with it. When you hear the Call

Signal

Waiting signal, ask the other party to hold

(For FAX 4750,

while you catch the other call. Then stop

MFC 8300, MFC 8600

speaking until you see the Caller ID on the LCD.

and MFC 8700 only)

 

 

 

 

 

I have difficulty with

If you have Call Waiting, Caller ID, Call

custom features on a

Waiting/Caller ID, Ring Master, Voice Mail, an

single line

answering machine, alarm system or any other

(For FAX 4750,

custom features on a single phone line with

MFC 8300, MFC 8600

your fax machine, it may create a problem

and MFC 8700 only)

sending or receiving fax data.

 

Example #1: If you are having a telephone

 

conversation and a fax communication signal

 

comes through on your Call Waiting Caller ID

 

feature, you can verify that the second call is a

 

fax by switching to it. You have the option to

 

receive the fax call, by asking the first caller to

 

hang up to clear the line.

 

Example #2: If you are sending or receiving a

 

fax message while a Call Waiting Caller ID (or

 

other custom feature) signal comes through on

 

the line, the signal can temporarily interrupt or

 

disrupt the fax data. Brother’s ECM feature

 

should help overcome this problem. This

 

condition is related to the telephone system

 

industry, and is common to all devices that

 

send and receive information on a single,

 

shared line with custom features. If avoiding a

 

slight interruption is crucial to your business, a

 

separate line with no custom features is

 

recommended.

 

 

Vertical streaks

Sometimes you may see vertical streaks on

appear in copies.

your copies. Either the scanner or the primary

 

corona wire for printing is dirty. Clean them

 

both. (See pages 17-21 and 17-22.)

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

17 - 9

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Image 143
Brother FAX 4750 manual Handling Incoming Calls Copy Quality Difficulties