Brother FAX 4750 manual If You Are Having Difficulty with Your Machine, Difficulty Suggestions

If You Are Having Difficulty with Your Machine

If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the table below and follow the troubleshooting tips.

Printing

and

Receiving

Faxes

Difficulty	Suggestions
Condensed print and	If your copy looks good, you probably had a
horizontal streaks, the	bad connection, with static or interference on
top and bottom of	the phone line. If the copy looks bad, call
sentences are cut off.	Brother Customer Service at 1-800-284-4329
	(USA), 1-800-853-6660 (from within Canada)
	or 1-514-685-6464 (from within Montreal).
Vertical streaks/	Sometimes you may see vertical streaks/black
black lines appear on	lines on the faxes you receive. Either your the
faxes you receive.	machine’s primary corona wire for printing may
	be dirty, or the sending party’s fax scanner may
	be dirty. Clean your primary corona wire (see
	page 17-21), or ask the sender to make a copy to
	see if the problem is with the sending machine.
	Try receiving from another fax machine.
	If the problem continues, call Brother Customer
	Service at 1-800-284-4329 (USA) or
	1-800-853-6660 (From within Canada) or
	1-514-685-6464 (From within Montreal).
Machine “hears”	If your machine is set to Easy Receive ON, and
voice as CNG tone.	it answers voice calls by trying to receive a fax,
	try turning Easy Receive to OFF.
Horizontal streaks	You may get a fax with horizontal streaks or
	with missing lines. Usually this is caused by a
	poor telephone connection. Ask the other party
	to send the fax again.
Received faxes appear	If the received data is divided and printed on 2
as split or blank pages.	pages or if you get an additional blank page,
	your Paper Size setting may not be correct for
	the paper you are using. (See page 5-5.)
	If you are using the fixed reduction feature,
	check to see if the reduction ratio is suitable for
	the paper in your machine. (See page 5-4.)

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