Difficulties | Suggestions |
|
Cannot make a copy. | Make sure that Copy | is illuminated. (See Entering copy mode |
| ||
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| Contact your administrator to check your Secure Function Lock settings. | |
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| |
Vertical black line appears in | Black vertical lines on copies are typically caused by dirt or correction fluid on the | |
copies. | glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner | |
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Difficulties | Suggestions |
No printout. | Check that the machine is plugged in and the power switch is turned on. |
| Check that the toner cartridge and drum unit are installed properly. (See |
| |
| Check the interface cable connection on both the machine and your computer. |
| (See the Quick Setup Guide.) |
| Check that the correct printer driver has been installed and chosen. |
| Check to see if the LCD is showing an error message. (See Error and |
| |
| Check that the machine is online: |
| (Windows Vista®) Click the Start button, Control Panel, |
| Hardware and Sound, and then Printers. |
| Brother |
| unchecked. |
| (Windows® XP and Windows Server® 2003) Click the Start button and |
| choose Printers and Faxes. |
| sure that Use Printer Offline is unchecked. |
| (Windows® 2000) Click the Start button and choose Settings and then |
| Printers. |
| Use Printer Offline is unchecked. |
| Contact your administrator to check your Secure Function Lock settings. |
|
|
The machine prints unexpectedly | Pull out the paper tray and wait until the machine stops printing. Then turn off |
or it prints garbage. | the machine’s power switch and disconnect from the power for several |
| minutes. (The machine can be turned off for approximately 60 hours without |
| losing faxes stored in the memory.) |
| Check the settings in your application to make sure it is set up to work with |
| your machine. |
| If you are using the parallel port connection, check that the port is BRMFC and |
| not LPT1. |
|
|
The machine prints the first couple | Check the settings in your application to make sure that it is set up to work with |
of pages correctly, then some | your machine. |
pages have text missing. | Your computer is not recognizing the machine’s input buffer’s full signal. Make |
| |
| sure that you connected the interface cable correctly. (See the Quick Setup |
| Guide.) |
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