Error Message | Cause | Action | |
Document Jam | The document was not | See Document jams on page 145 or Using the | |
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| inserted or fed properly, or the | |
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| document scanned from the |
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| ADF was too long. |
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DR Mode in Use | The machine is set to | Set Distinctive Ring to Off. (See Turning off | |
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| Distinctive Ring mode. You | |
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| cannot change the Receive |
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| Mode from Manual to another |
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| mode. |
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Drum Error | The corona wire on the drum | Clean the corona wire on the drum unit. (See | |
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| unit needs to be cleaned. | |
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| The drum unit has reached the | Replace the drum unit. (See Replacing the |
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| end of its life. | |
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Duplex Disabled | The duplex tray is not installed | Remove the duplex tray and install it again. | |
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| properly. |
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Fuser Error | The temperature of fuser unit | Turn the power switch off, wait a few seconds, | |
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| does not rise at a specified | and then turn it on again. Leave the machine for |
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| temperature within specified | 15 minutes with the power on. The machine can |
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| time. | be turned off for approximately 60 hours without |
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| losing faxes stored in the memory. (See |
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| The fuser unit is too hot. | |
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Jam Duplex | The paper is jammed in the | (See Paper jams on page 147.) | |
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| duplex tray. |
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Jam Rear | The paper is jammed in the | (See Paper jams on page 147.) | |
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| back of the machine. |
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Jam Inside | The paper is jammed inside | (See Paper jams on page 147.) | |
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| the machine. |
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Jam MP Tray | The paper is jammed in the MP | (See Paper jams on page 147.) | |
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| tray of the machine. |
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Jam Tray 1 | The paper is jammed in the | (See Paper jams on page 147.) | |
Jam Tray 2 | paper tray of the machine. |
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No Paper | The machine is out of paper or | Do one of the following: | |
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| paper is not properly loaded in | Refill the paper in the paper tray or MP tray. |
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| the paper tray. | |
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| Remove the paper and load it again. | |
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No Response/Busy | The number you dialed does | Verify the number and try again. | |
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| not answer or is busy. |
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No Toner | The toner cartridge or the drum | ||
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| unit and toner cartridge | and toner cartridge assembly. |
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| assembly is not installed |
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| properly. |
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No Tray | The paper tray is not | Close the paper tray properly. | |
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| completely closed. |
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