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| Troubleshooting and routine maintenance |
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Error Message | Cause | Action |
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Out of Memory | The machine’s memory is full. | Fax sending or copy operation in progress |
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| Do one of the following: |
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| Press Start to send or copy the scanned |
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| pages. | C |
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| Press Stop/Exit and wait until the other | |
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| operations in progress finish, and then try |
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| again. |
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| Clear the data from the memory. (See Out |
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| page 92.) |
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| Print operation in process |
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| Do one of the following: |
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| Reduce print resolution. (See Advanced tab |
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| in the Software User’s Guide on the |
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| Clear the faxes from the memory. (See Out |
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Print Unable XX | The machine has a | Disconnect the machine from the power for |
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| mechanical problem. | several minutes, then reconnect it. (The |
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| machine can be turned off for approximately 60 |
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| hours without losing faxes stored in the |
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| memory. See Transferring your faxes or Fax |
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Protected Device | The protect switch of the USB | Turn off the protect switch of the USB Flash |
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| Flash memory drive is on. | memory drive. |
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Rename the File | There is already a file on the | Change the file name of the file on the USB |
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| USB Flash memory drive with | Flash memory drive or the file you are trying to |
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| the same name as the file you | save. |
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| are trying to save. |
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Replace Parts | The drum unit is the end of its | Replace the drum unit. |
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Drum | life. |
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| The drum unit counter was not | 1 Open the front cover, and then press |
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| reset when a new drum was | Clear/Back. |
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| installed. | 2 Press 1 to reset. |
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Replace Parts | It is time to replace the fuser | Call Brother Customer Service to replace the |
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Fuser Unit | unit. | fuser unit. |
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