Troubleshooting and routine maintenance

 

Network difficulties (continued)

 

 

 

 

Difficulties

Suggestions

 

The network scanning feature

(Windows®) The firewall setting on your PC may be rejecting the necessary

 

does not work.

network connection. Follow the instructions below to configure your firewall. If

 

The network PC Fax Receive

you are using a personal firewall software, see the User’s Guide for your software

C

or contact the software manufacturer.

feature does not work.

(Windows® XP SP2)

The network printing feature does

 

not work.

a Click the Start button, Control Panel,

 

 

 

 

Network and Internet Connections and then Windows Firewall. Make

 

 

sure that Windows Firewall on the General tab is set to On.

 

 

b Click the Advanced tab and Settings... button of the

 

 

Network Connection Settings.

 

 

c Click the Add button.

 

 

d To add port 54925 for network scanning, enter the information below:

 

1.In Description of service: Enter any description, for example “Brother Scanner”.

2.In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

3.In External Port number for this service: Enter “54925”.

4.In Internal Port number for this service: Enter “54925”.

5.Make sure UDP is chosen.

6.Click OK.

e Click the Add button.

f To add port 54926 for network PC Fax, enter the information below:

1.In Description of service: Enter any description, for example “Brother PC Fax”.

2.In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

3.In External Port number for this service: Enter “54926”.

4.In Internal Port number for this service: Enter “54926”.

5.Make sure UDP is chosen.

6.Click OK.

g If you still have trouble with your network connection, click the Add button.

h To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below:

1.In Description of service: - Enter any description, for example “Brother PC Fax receiving”.

2.In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

3.In External Port number for this service: Enter “137”.

4.In Internal Port number for this service: Enter “137”.

5.Make sure UDP is chosen.

6.Click OK.

iMake sure if the new setting is added and is checked, and then click OK.

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