An Error Message Appears | Canon BJC-5100 specs

An Error Message Appears

Printing does not start due to an error writing to LPT1

Cause	Solution
Printer is not on	Check the POWER/ERROR light
	The POWER/ERROR light should be green. If the light is
	flashing, the printer is warming up.
Parallel cable not	Check the parallel cable
connected correctly	Make sure the parallel cable is securely fastened to the
	computer and the printer. See the Quick Start Guide for
	details.
Parallel cable fault	Try to use another parallel cable
	Make sure you are using an IEEE 1284 ECP-compatible
	parallel interface cable.
Another device is	Check the LPT1 port
connected to LPT1	Make sure the printer is connected to LPT1.
Switching device or	Check the switching device or external buffer
external buffer fault	Disconnect the switching device or external buffer and
	print with the printer connected directly to the computer.
	If you can then print normally, the fault is probably in the
	switching device or external buffer. Consult the switching
	device or external buffer supplier.
Print spool is not	Change the spool setting
operating correctly	Open the printer Properties dialog box. Windows 98 or
	Windows 95—On the Details tab, click Spool Settings and
	then select “Print directly to the printer.” Windows NT
	4.0—On the Scheduling tab, click on “Print directly to the
	printer.”

Troubleshooting

Chapter 5

Troubleshooting 5-5

Image 83

Canon BJC-5100 user manual An Error Message Appears

Contents

BJC-5100 Trademarks CopyrightDisclaimer User’s Manual Using Your DocumentationConventions Quick Start GuidePage Contents Performing Printer Maintenance Through the Printer Driver Introduction BJ Cartridges and BJ Tanks Supplies and Accessories Canon Specialty Papers Canon Customer Care Center Servicing the Printer Important Safety Instructions Introduction Introduction Introduction Understanding the Printer Driver Canon Printing a DocumentStart your Make sure Using the Printer Driver in Windows Settings Tab Custom Settings Troubleshooting Tab Maintenance Tab General Tab Windows 98 and Windows 95 Tabs Details Tab Color Management Tab Windows NT 4.0 Tabs Ports Tab Scheduling Tab Sharing Tab Security Tab Specifying Your Printing Options on the Windows Tabs Printing Speed Versus Color Ways to Improve Print Speed in Windows Using the Printer With Windows Plain Paper Selecting Paper Types Banner Paper High Gloss Photo FilmGlossy Photo Paper Glossy Photo Cards Fabric Sheets High Resolution PaperShirt Transfers Greeting Cards Bubble Jet Paper water resistant Assorted Paper Starter Kit Paper GuidelinesTransparencies Paper Size Measurements Paper Sizes Media Method Limit Sheets Media Types Automatically Feeding Paper Loading Paper Make sure the printer is turned on Auto Feed Guidelines Insert Manually Feeding PaperCheck Set up your Printing on Envelopes Slide a stack of envelopes into the sheet feeder until it Specialty Paper Guidelines Using Canon’s Specialty Papers Paper type Drying time approx Set up Canon’s High Resolution PaperUsing the Cleaning Sheet Printing on a Fabric Sheet Fabric Sheet Insert the sheet with the cloth side out toward you Dry Printing on Banner Paper Feed slot At a crease Clear space in front of the paper output slot of the printer Output Paper Handling Printer Guidelines Maintaining the Printer Cleaning the Printer Printing a Test Print Performing Printer Maintenance Through the Printer Driver Aligning the Print Heads Cleaning the Print Heads Saving Power BC-22e Photo BJ Cartridge BJ Cartridge GuidelinesChoosing Which BJ Cartridges to Use BC-21e Color BJ Cartridge Replacing BJ Cartridges and BJ Tanks BJ Cartridge and BJ Tank Maintenance Replacing a BJ Cartridge Open the printer cover Open the cartridge holder Out of its Protective Packaging Store or Cartridge Material From Close the printer cover Take the new Replacing a BJ Tank in the BC-21e Color BJ Cartridge A plastic bag to keep from spilling any residual ink Remove Close the blue cartridge holder cover Open Storing a BJ Cartridge Close Carefully set Turn off Transporting the Printer Pack the printer Identifying Your Printer Problem Troubleshooting NO. ABC Basic Problems Cause Solution Cannot Install the Printer Driver Paper Does Not Feed From Sheet Feeder An Error Message Appears Driver Check the status of the printer port LPT1Printer driver again Rebuild the document and print it again Clean up your hard diskReinstall the printer driver Check your memory Printout Is Unsatisfactory Printing Halts Try to use another printer cable Change the WPS driver port setting or delete the WPS driver Check your media type CauseSolutionCheck the printer driver settings Pause the printer Clearing Paper Jams Error Conditions Troubleshooting Paper Size Printing SpecificationsPrinting Method Paper Handling Print Width max Paper WeightRecommended Paper Types Print Speed Printable area for envelopes Print ResolutionPrintable area for paper BJ Cartridges General Specifications Color Management Automatic feedBJ cartridge Bubble Jet printing Gamma Error DiffusionFont Form feed Intensity High Speed Error DiffusionHue Ink Cartridge Storage Box Pitch Noise levelOrientation Parallel interface Printer driver ResolutionPrintable area Glossary Index Index Index Index Index Index Bubble Jet Printer Model K10902 FCC Regulations Canadian Radio Interference Regulations