The serial number is located on the label on the back of the printer (lower right side near the power cable):

NO. ABC 12345

NAttempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details.

Basic Problems

This section describes these basic problems:

Cannot install the printer driver

Paper does not feed from the sheet feeder

An error message appears

Printing halts

Printout is unsatisfactory

Error Conditions

For all other problems, be sure to use Canon’s support services described on page 1-4.

5-2 Troubleshooting

Chapter 5

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Canon BJC-5100 user manual Basic Problems, No. Abc