Printing Halts

Cause

Solution

The print job may

Check the POWER/ERROR light

be a finely detailed

If the POWER/ERROR light is slowly flashing, then the

photograph or

printer is operating normally. The printer requires more

illustration

time to process a finely detailed illustration or photograph.

Other programs are

Exit other programs

running

Some programs running in the background may take up

 

resources that cause printing to go slow. Quit all other

 

programs except the current printing one.

Printer has been

Allow the printer to cool down

operating for

Interrupt printing at a convenient point, turn the printer

a long time

off and wait for at least 15 minutes for the printer to cool.

 

The print heads may occasionally overheat during a long

 

print job. If the print heads overheat, printing will pause at

 

the end of a pass across the page to allow time for the print

 

heads to cool and then will re-start after a brief interval.

CTo avoid minor burns, do not touch the print heads or the surrounding area.

Printout Is Unsatisfactory

Printout faint or colors are wrong

Cause

Solution

Print head nozzles in

Print a Nozzle Check Pattern

one of the BJ cartridges

Check the status of the print heads (see page 4-3). Clean

are clogged or one of

the print heads (see page 4-6). Replace the BJ tanks as

the inks has run out

necessary (see page 4-16).

Protective cap or tape

Remove the protective cap and tape

have been reattached

Install the BJ cartridge again (see page 4-11) and clean the

to the BJ cartridge

print heads (see page 4-6).

Not printing on correct

Reload the print media

side of the media

Make sure that you load the media with the correct print

 

side up.

5-8 Troubleshooting

Chapter 5

Page 86
Image 86
Canon BJC-5100 user manual Printing Halts, Printout Is Unsatisfactory