Canon BJC-5100 Check your memory, Clean up your hard disk, Reinstall the printer driver

Printing does not start due to an application error or General Protection Fault

Cause	Solution
Multiple software	Quit other programs
applications running	Quit any other application programs you are running and
	try printing again.
Sufficient memory	Check your memory
not available for the	Refer to the manual for your software application and
software application	check that the required amount of memory is allocated
	to the application.
	If there is not enough memory installed, install more
	memory. Refer to the documentation for your computer
	for information on installing additional memory.
Sufficient space not	Clean up your hard disk
available on hard disk	Delete any unnecessary files to make more space available.
Internal file or	Rebuild the document and print it again
application software	If there is no problem with the new document, the
problem	original file was probably faulty. If the same problem
	occurs with the new file, visit Canon’s Web site or call the
	Canon Customer Care Center for help (see page 1-4).
Installed printer driver	Reinstall the printer driver
not operating correctly	Remove the installed printer driver and then install the
	printer driver again. To uninstall the printer driver, click
	Start, Settings, and Printers. Right-click on the BJC-5100
	icon and click Delete. Follow the on-screen instructions.
	For details about installing the printer driver, see the Quick
	Start Guide.

Troubleshooting

Chapter 5 Troubleshooting 5-7