Chapter 5 Troubleshooting 5-11
Troubleshooting
Error Conditions
When the POWER/ERROR light is orange,a pr inter error has occurred.
The printer beeps to alert you to the type of error condition as follows:
❍Two beeps—An error condition exists,such as paper is out or
jammed.Load paper or clear the paper jam. Press the RESUME
button to continue.
❍Three beeps—The BJ cartridge in Holder 1 is damaged or is not
compatible with this printer.Replace the BJ cartridge in Holder 1.
❍Four beeps—The BJ cartridge in Holder 2 is damaged or is not
compatible with this printer.Replace the BJ cartridge in Holder 2.
❍Five beeps—The print head has become too hot.Allow it to cool.
If necessary,turn off the printer.
❍Six or more beeps—The printer needs service.Visit Canon’s Web site
or call the Canon Customer Care Center (see page 1-4).
Clearing Paper JamsWhen a paper jam occurs,the POWER/ERROR light turns orange and the
printer beeps twice.
POWER
BUTTON RESUME
BUTTON
POWER/ERROR
LIGHT