Error Conditions

When the POWER/ERROR light is orange, a printer error has occurred. The printer beeps to alert you to the type of error condition as follows:

Two beeps—An error condition exists, such as paper is out or jammed. Load paper or clear the paper jam. Press the RESUME button to continue.

Three beeps—The BJ cartridge in Holder 1 is damaged or is not compatible with this printer. Replace the BJ cartridge in Holder 1.

Four beeps—The BJ cartridge in Holder 2 is damaged or is not compatible with this printer. Replace the BJ cartridge in Holder 2.

Five beeps—The print head has become too hot. Allow it to cool. If necessary, turn off the printer.

Six or more beeps—The printer needs service. Visit Canon’s Web site or call the Canon Customer Care Center (see page 1-4).

Clearing Paper Jams

When a paper jam occurs, the POWER/ERROR light turns orange and the printer beeps twice.

POWER BUTTON

POWER/ERROR

LIGHT

RESUME

BUTTON

Troubleshooting

Chapter 5

Troubleshooting 5-11

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Image 89
Canon BJC-5100 user manual Clearing Paper Jams, Error Conditions