Canon BJC-5100 user manual CauseSolution, Check the printer driver settings, Pause the printer

Printed and on-screen colors do not match

The color reproduction methods used by monitors differ from those used by printers. In addition, the printed color tones may not perfectly match those on the monitor because the colors vary depending on the circumstances in which the monitor is viewed and monitor’s color calibration settings. For example, objects that appear blue on the screen are printed purple, and objects that appear pale green on the screen are printed dark green. However, if the differences are extreme, check the items below.

Cause	Solution
Print head nozzles in	Print a Nozzle Check Pattern
one of the BJ cartridges	Check the status of the print heads (see page 4-3). Clean
are clogged or one of	the print heads (see page 4-6). Replace the BJ tanks as
the inks has run out	necessary (see page 4-16).
Printer driver settings	Check the printer driver settings
are not correct	To print a photo, select the Photo-realisticsetting. Check
	also that the Media setting matches the media you are
	actually using.

Printed page smeared by next page

CauseSolution

Paper absorption capacity was exceeded by the amount of ink

Pause the printer

Open the Canon BJC-5100 Properties dialog box. On the Settings tab, click the Customize button. On the Custom Settings dialog box, choose “Wait until ink is dry before next print.” This forces the printer to wait until the ink is dry before it prints the next page.

Printed pages curled/warped/wrinkled

Cause	Solution
Excess ink is being	Check your media type
absorbed by the paper	If you are printing on very thin paper, try a different paper
	type. Print on special print media such as High Resolution
	Paper or Glossy Photo Paper.

5-10 Troubleshooting Chapter 5