4
Troubleshooting
Printer Problems
Printer does not print.
Cause 1 | The printer is out of paper. |
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Remedy | Make sure paper is loaded. |
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Cause 2 | A copy job has not been completed due to out of paper. |
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Remedy | Load paper. The print job will start automatically when the copy job is completed. |
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Cause 3 | The cartridge is not installed correctly. |
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Remedy | Make sure the cartridge is installed correctly. (See the User’s Guide.) |
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Cause 4 | Your BIOS port setting needs to be modified. |
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Remedy | See your computer's documentation concerning available ports. |
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Cause 5 | Your computer is not working properly. |
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Remedy | Make sure your computer is turned on. If so, see your computer’s documentation for troubleshooting. |
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Cause 6 | A print job error occurred. |
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Remedy | Set <AUTO ERROR SKIP> to 'ON' in the Menu or delete the error print job using [System Monitor]. |
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No power is supplied. | |
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Cause 1 | The power cord is not plugged in. |
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Remedy | Make sure the power cord is securely plugged into both the machine and the AC outlet. |
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Cause 2 | The AC outlet is not supplying power. |
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Finding Information |
