Finding Information4-2
Troubleshooting
4
Printer Problems
Printer does not print.
Cause 1 The printer is out of paper.
Remedy Make sure paper is loaded.
Cause 2 A copy job has not been completed due to out of paper.
Remedy Load paper. The print job will start automatically when the copy job is completed.
Cause 3 The cartridge is not installed correctly.
Remedy Make sure the cartridge is installed correctly. (See the User’s Guide.)
Cause 4 Your BIOS port setting needs to be modified.
Remedy See your computer's documentation concerning available ports.
Cause 5 Your computer is not working properly.
Remedy Make sure your computer is turned on. If so, see your computer’s documentation for troubleshooting.
Cause 6 A print job error occurred.
Remedy Set <AUTO ERROR SKIP> to 'ON' in the Menu or delete the error print job using [System Monitor].
(See the User’s Guide.)
No power is supplied.
Cause 1 The power cord is not plugged in.
Remedy Make sure the power cord is securely plugged into both the machine and the AC outlet.
Cause 2 The AC outlet is not supplying power.