Canon FAX-L380 manual Carps Problems

4

Troubleshooting

Printer locks up system.

Cause	Your system setup has a problem.
	• Make sure that you have a high-quality shielded interface cable.
Remedy
	• The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's
	documentation for details.)
	• Verify that your physical memory is working correctly.
	• If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
	c:\winutils\mxtime.exe
	to:
	REM c:\winutils\mxtime.exe

Computer indicates a device time-out.

Cause	Your computer is sending data to the printer but the printer is not responding because the printer is
	off, offline, or not connected to the computer.
	• Make sure the printer is not paused.
Remedy
	• Make sure the printer's interface cable is securely connected to both the printer and computer.
	• Make sure paper is properly loaded from the cassette or multi-purpose feeder.
	• Change the <ERROR TIME OUT> setting in the Menu. (See the User’s Guide.)
	• Reset the printer and computer.
	• Try the print operation again.
	• Try a different cable.

CARPS Problems

CARPS is not working properly.

Cause	CARPS (Canon FP-L170/MF350/L380/L398) is not selected as the default printer driver for the
	FAX-L380.
Remedy	Specify CARPS (Canon FP-L170/MF350/L380/L398) as the default driver for the FAX-L380.

Cannot use Adobe Type Manager (ATM) fonts.

Cause Adobe Type Manager (ATM) is not supported.

4-4 Finding Information