No.

Cause

Action

#022

Try again.

The fax/telephone number registered to the one-touch speed dial or coded

 

 

speed dial is wrong.

 

 

Check the recipient’s fax/telephone number, correct the fax/telephone

 

 

number registered to one-touch speed dial or coded speed dial, and then

 

 

send the document again.

#037

Memory is full.

The machine could not send a document because its memory is full.

 

 

Resend the document after deleting contents in memory.

 

 

See “Deleting a Document in Memory” on page 101.

#085

TRY AGAIN IN BLACK & WHITE

The recipient’s fax machine is not color-compatible.

 

 

Resend the document in black & white.

STOP

 

The Stop/Reset button was pressed to cancel sending the document.

 

 

Resend it if necessary.

zRX Report

Your machine can print a RX (reception) report after receiving a document, confirming whether the reception was completed successfully. At purchase, RX reports are set not to print at all. You can set the machine to print the report every time it receives a document, or only when an error occurs.

Note

zFor details on the RX report setting, refer to “RX report” in “Device Settings” of the User’s Guide on-screen manual.

zFor the errors when you receive a fax, see “Errors when you receive a fax” on page 106.

Errors when you receive a fax

If an error occurs when you receive a fax, the error number is printed in the RX report. The causes corresponding to the error numbers are as follows.

No.

Cause

Action

#003

It takes too long to receive a page.

Contact the sender and have him/her divide the fax or set the image quality

 

 

(fax resolution) to lower and resend it.

#005

No answer.

When receiving a fax manually, the machine could not detect the signals

 

 

from the sender’s fax machine.

 

 

Contact the sender and have him/her resend it, or set the machine to

 

 

receive the fax automatically.

#037

Memory is full.

The machine could not receive a fax because its memory is full.

 

 

Delete contents in memory, then ask the sender to resend the fax.

 

 

See “Deleting a Document in Memory” on page 101.

STOP

 

The Stop/Reset button was pressed to cancel receiving the fax.

 

 

Contact the sender and have him/her resend it if necessary.

zMULTI TX Report

Your machine prints out a MULTI TX (transmission) report after sending a same document to several destinations, confirming whether the transmission to them was completed successfully.

106Faxing