Machine Moves But Ink Is Not Ejected

Cause

Action

 

 

 

The protective film is remaining.

Make sure all of the protective film is peeled off and the air hole is exposed, as

 

illustrated in (A). If the orange tape is left as in (B), pull the orange tape and

 

remove it.

 

 

 

 

(A)

(B)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(A) Correct

 

L-shaped air hole is exposed.

 

(B) Incorrect

 

The tape is not peeled off.

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and

 

perform any necessary maintenance operation.

Ink tank is empty.

See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink

 

error, and then take the appropriate action depending on the error condition.

Paper Does Not Feed Properly

 

 

Cause

Action

Printing on inappropriate type of paper.

Check to see if the paper you are printing on is not too thick or curled.

 

See “Paper Handling” on page 21 to make sure that the paper you are using is

 

suitable.

 

If the paper is curled, see “Paper is curled.” on page 143 to correct paper curl.

Paper Feed Roller is dirty.

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the

 

roller, so perform this procedure only when necessary.

 

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

 

on page 127.

Paper not loaded properly.

Make sure of the following when you load paper in the machine.

 

z When loading two or more sheets of paper, align the edges of the sheets

 

before loading.

 

z Always load the paper in portrait orientation, either in the Rear Tray or

 

Cassette, regardless of the printing orientation.

 

z When loading paper in the Rear Tray, load the paper with the print side facing

 

UP. Align the right edge of the paper stack against the Cover Guide and slide

 

the Paper Guide so that it just touches the left edge of the stack.

 

z When loading paper in the Cassette, load the paper with the print side facing

 

DOWN. Align the right edge of the paper stack against the right edge of the

 

Cassette and slide the Paper Guides against the left and bottom edges of the

 

stack.

 

z When loading paper, make sure that the paper is not set over the Load Limit

 

Mark.

 

For details on loading paper, see “Loading Paper” on page 26.

146Troubleshooting