Cause

Action

Document jams in the ADF (inner side). Remove the document following the procedure below.

(1)If printing is in progress, press the Stop/Reset button.

(2)Turn off the machine.

(3)If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

(4)Open the Document Output Slot.

(5)Open the Document Cover.

(6)Insert your hand into the Document Output Slot, then while pushing up the part above the paper feed rollers with your fingers, pull out the document from the inner side of the Document Cover.

(7)Close the Document Cover.

(8)Close the Document Output Slot, then turn on the machine.

zWhen rescanning the document after clearing the error, rescan it from the first page.

If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact your Canon service representative.

154Troubleshooting