Cause

Action

Paper Feed Roller is dirty.

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the

 

roller, so perform this procedure only when necessary.

 

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

 

on page 127.

Inside of the machine is dirty.

Performing duplex printing may leave some ink inside the machine, causing

 

printouts to be smudged. In this case, perform Bottom Plate Cleaning to clean

 

the inside of the machine.

 

For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate

 

Cleaning)” on page 128.

 

Note

 

To prevent the inside of the machine from getting stained, set the page size

 

correctly.

Printing graphics with the Intensity

Especially if you are using plain paper to print images with high intensity, the

setting set too high.

paper may absorb too much ink and become wavy, causing paper abrasion.

 

When copying, see “Making Copies” on page 35 and reduce the intensity

 

setting. Then try printing again.

 

When printing from your computer, refer to “Print Results Not Satisfactory” in the

 

User’s Guide on-screen manual.

„Colors Are Uneven or Streaked

Cause

Action

 

Print Head is misaligned.

See “Automatic Print Head Alignment” on page 119 and perform Automatic Print

 

 

Head Alignment. If this does not solve the problem, see “Manual Print Head

 

 

Alignment” on page 120 and perform Manual Print Head Alignment.

 

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 114 and

 

 

perform any necessary maintenance operation.

 

The Print Result Not Satisfactory When Copying

 

 

 

 

Cause

Action

The original document is not loaded

Check that the original is loaded correctly on the Platen Glass or in the ADF.

correctly.

See “Handling the Original Document” on page 16.

The original document is loaded with

When loading the original on the Platen Glass, the side to be copied should be

the wrong side facing up.

face down.

 

When loading the original in the ADF, the side to be copied should be face up.

The original document is a printout

Print quality may be reduced if you copy a printout.

from this machine.

Instead of copying a printout, print the original directly either from the digital

 

camera, memory card, or your computer.

The Platen Glass, the inner side of the

Clean the Platen Glass, the inner side of the Document Cover, or the ADF.

Document Cover, or the ADF is dirty.

See “Cleaning Your Machine” on page 125.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 141.

144Troubleshooting