Cause | Action |
You are scanning thick or curled documents.
Thick or curled documents may not be sent in good quality, because of a shadow or distortion caused when scanning such documents.
Press on the Document Cover with your hand when scanning.
Errors Often Occur When You Send a Fax
Cause | Action |
The telephone line condition or the connection is poor.
If there is a poor line or connection, reducing the transmission start speed may correct the error.
Reduce the transmission start speed. Refer to “TX start speed” in “Device Settings” of the User’s Guide
Telephone Problems
Cannot Dial
Cause | Action |
The telephone line is not correctly | Check that the telephone line is connected correctly. Refer to your setup sheet |
connected. | or see “Preparing the Machine for Fax” on page 57. |
The telephone line type is not set | Check the telephone line type setting and change it as necessary. See “Setting |
correctly. | the Telephone Line Type” on page 60. |
Telephone Disconnects During a Call
Cause | Action |
The telephone line or the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) is not connected correctly.
Check that the telephone line and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
166Troubleshooting