Cause

Action

Landscape credit card-sized paper

Do not load credit card-sized paper in the landscape orientation.

jammed inside the machine.

Remove the paper following the procedure below.

 

(1)Load a single sheet of the same paper in the Rear Tray in portrait orientation.

 

Do not load it in the landscape orientation.

 

(2)Turn off the machine.

 

(3)Turn on the machine.

 

The paper is fed and then pushes out the jammed paper as it ejects.

 

All print jobs in queue are canceled. Reprint if necessary.

 

If you cannot remove the jammed paper or the paper jam error continues after

 

removing the paper, contact your Canon service representative.

Landscape 4" x 6" / 101.6 x 152.4 mm

Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless

paper loaded in the Cassette jammed

of the printing orientation.

inside the machine.

Remove the paper following the procedure below.

 

(1)Turn off the machine, then open the Rear Cover.

 

(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the

 

jammed paper, then pull out the paper folded in four.

 

(3)Close the Rear Cover, then turn on the machine.

 

Wait until the jammed paper is automatically ejected.

 

All print jobs in queue are canceled. Reprint if necessary.

 

If you cannot remove the jammed paper or the paper jam error continues after

 

removing the paper, contact your Canon service representative.

 

 

Troubleshooting 149