C H A P T E R 1
Introducing Your Cisco IP Phone
A Cisco IP Phone is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions much like a traditional analog phone, allowing you to place and receive telephone calls. It also supports features that you have come to expect from a telephone—such as speed dialing, redial, call transfer, conference calling, and voice mail access.
Your Cisco IP Phone offers features that might surprise you. Because it is part of an IP network, your Cisco IP Phone can provide not only telephony services, but data services, too—including up-to-the-minute information and services from the network. In a nutshell, your Cisco IP Phone provides a whole range of communication features that you could not expect from a traditional telephone.
This guide helps you learn to use the various features and services available on your phone. Not all of the features described in this book are available by default—your administrator may not add them for you. You access some phone features and services on the phone itself, while you customize others on a convenient web page. For information about the User Options web page, see Customizing Your Phone From the User Options Web Pages, page 1-15.
This chapter contains the following sections:
•Connecting Your Cisco IP Phone, page 1-2
•A Road Map to Your Cisco IP Phone, page 1-6
•Using the Feature Buttons, page 1-10
•Navigating on Your Phone, page 1-11
•Using the Handset, Headset, and Speakerphone, page 1-12
•Customizing Your Phone From the User Options Web Pages, page 1-15
| | Cisco IP Phone 7960 and 7940 Series User Guide | | |
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| 78-10182-08 | | | 1-1 |
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