Appendix A FAQ

I’ve used up all my speed dial lines, can I add more?

I’ve used up all my speed dial lines, can I add more?

If you assigned numbers to all of the speed dial buttons on your phone, there are two ways to store numbers for fast retrieval:

Add a Cisco IP Phone 7914 Expansion Module to your phone, and get an additional 14 speed dial lines (see Chapter 6, “Using the

Cisco IP Phone 7914 Expansion Module.”)

Use Fast Dials to store the rest of your phone numbers (see the “Using Fast Dials” section on page 5-12.)

Related Topics

Managing Your Contacts, page 5-1

If I cannot answer a call that I have forwarded to another number, will the call get re-routed to my voice mail system?

Yes—as long as the forwarded call is not picked up by a person or a mechanical answering machine. Although call forwarding sends an incoming call intended for your Cisco IP Phone to another number, your Cisco IP Phone does not relinquish the forwarded call unless the call is answered (in other words, picked up by a person or a mechanical answering machine). Your Cisco IP Phone considers a forwarded call “unanswered” after a certain number of rings. Unanswered, forwarded calls are redirected to your voice mail system (if one is available).

Related Topics

Using Voice Mail, page 3-21

 

 

Cisco IP Phone 7960 and 7940 Series User Guide

 

 

 

 

 

 

78-10182-08

 

 

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Cisco Systems 7960, 7940 manual ’ve used up all my speed dial lines, can I add more?, Cisco IP Phone 7914 Expansion Module