Chapter 3 Placing a Call and Other Basic Phone Tasks

Making Telephone Calls

Redialing the Last Number Dialed

To redial the most recently dialed number, press the Redial softkey. Doing so without lifting the handset activates the speakerphone or headset.

To redial a number from a line other than your primary line, select the desired line button and then press Redial.

Related Topics

Placing a Call, page 3-2

Ending a Call, page 3-4

How to Get Notified When a Busy Line is Available Using Cisco Call Back, page 3-8

How to Get Notified When a Busy Line is Available Using Cisco Call Back

If you call an extension and the line is busy or the call goes unanswered, you can use the Cisco Call Back feature to be notified when the extension is available to take a call.

Procedure

Step 1 Call an extension. While you hear the busy tone or ringing tone, press the CallBack softkey.

A CallBack activation confirmation message displays.

Note You cannot activate call back notification if the called party has forwarded all calls to another extension.

Step 2 Press the Exit softkey to close the confirmation screen or press the Cancel softkey to cancel the call back notification.

 

Cisco IP Phone 7960 and 7940 Series User Guide

3-8

78-10182-08

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Cisco Systems 7940, 7960 manual Redialing the Last Number Dialed