Chapter 3 Placing a Call and Other Basic Phone Tasks

Making Telephone Calls

Transferring a Call to Another Extension

Follow these steps to transfer a call to another phone.

Procedure

Step 1 During a call, press the Trnsfer softkey. This puts the call on hold.

Step 2 Dial the number or office extension to which you want to transfer the call.

Step 3 When it rings on the other end, press Trnsfer again. Or, when the party answers, announce the call and then press Trnsfer.

Step 4 If you are using a handset, hang up.

If the party refuses the call, press the Resume softkey to return to the original call.

Related Topics

Placing a Call, page 3-2

Answering a Call, page 3-4

Ending a Call, page 3-4

Storing and Retrieving a Call Using Call Park, page 3-9

Forwarding Calls to Another Extension, page 3-14

 

 

Cisco IP Phone 7960 and 7940 Series User Guide

 

 

 

 

 

 

78-10182-08

 

 

3-7

 

 

 

Page 47
Image 47
Cisco Systems 7960, 7940 manual Transferring a Call to Another Extension