Basic Call Handling
Tips
•If
•If
•You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it.
Forwarding All Calls to Another Number
You can use Call Forward All to redirect incoming calls from your phone to another number.
If you want to... | Then... |
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Set up call forwarding on your | Press CFwdALL and enter a target phone number. |
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primary line |
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Cancel call forwarding on | Press CFwdALL. |
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your primary line |
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Verify that call forwarding is | Look for: |
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enabled on your primary line | • | The call forward icon above the primary phone number: | . |
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| • | The call forwarding target number in the status line. |
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Set up or cancel call | 1. | Log in to your User Options web pages. (See the “Accessing Your | |
forwarding remotely, or for a |
| User Options Web Pages” section on page 52.) |
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2. | Access your call forwarding settings. (See the “Controlling Line | ||
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| Settings on the Web” section on page 58.) |
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Note When call forwarding is enabled for any line other than the primary line, your phone does not provide you with any confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options web pages.
Tips
•Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.
•You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.
•Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.
•Your system administrator can change call forwarding conditions for your phone lines.
Cisco Unified IP Phone | 29 |
