Cisco Systems 7961G-GE, 7941G-GE

iv OL-8164-01

Forwarding All Calls to Another Number 29

Using Do Not Disturb 30

Making Conference Calls 31

Understanding Types of Conference Calls 31

Starting and Joining a Standard Conference 31

Starting or Joining a Meet-Me Conference Call 33

Advanced Call Handling 34

Speed Dialing 34

Picking Up a Redirected Call on Your Phone 35

Using a Shared Line 36

Understanding Shared Lines 36

Adding Yourself to a Shared-Line Call 37

Preventing Others from Viewing or Barging a Shared-Line Call 38

Storing and Retrieving Parked Calls 38

Making and Receiving Secure Calls 39

Using Cisco Extension Mobility 40

Using BLF to Determine a Line State 40

Using a Handset, Headset, and Speakerphone 41

Obtaining a Headset 41

Using AutoAnswer 42

Using Phone Settings 43

Customizing Rings and Message Indicators 43

Customizing the Phone Screen 44

Using Call Logs and Directories 45

Using Call Logs 45

Directory Dialing 46

Using Corporate Directory on Your Phone 47

Using Personal Directory on Your Phone 48

Contents

Main Page Softkey Definitions Quick Reference Common Phone Tasks Button Icons Phone Screen Icons Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Safety and Performance Information Page Page Page Page Page Page Page Using an External Power Supply Power Outage Using External Devices Accessibility Features Connecting Your Phone Page Headset Information An Overview of Your Phone Understanding Buttons and Hardware Page Item Description For more information, see... 1 2 3 4 5 Page Understanding Phone Screen Features Cleaning the Phone Screen 1 2 3 Understanding Feature Buttons and Menus Understanding the Help System on Your Phone Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or Call State Description Page Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Using Do Not Disturb Making Conference Calls Understanding Types of Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Page Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Barging a Shared-Line Call Storing and Retrieving Parked Calls Making and Receiving Secure Calls Using Cisco Extension Mobility Using BLF to Determine a Line State Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer If you... Then... Using Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Using Call Logs and Directories Using Call Logs Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Submit. Page Page Accessing Voice Messages Customizing Your Phone on the Web Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web If you want to... Then do this after you log in and select a device... Controlling User Settings on the Web Controlling Line Settings on the Web Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Cisco Web site at www.cisco.com/go/offices