Advanced Call Handling
Adding Yourself to a Shared-Line Call
Depending on how your phone is configured, you can add yourself to a call on a shared line using either Barge or cBarge.
If you want to... | Then... |
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See if the shared line is | Look for the | next to a red line button | . | |||
in use |
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View details about | Press the red line button | for the | ||||
current calls on the | appear in the call activity area of the phone screen. |
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shared line |
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Add yourself to a call | 1. | Highlight a |
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on a shared line using | 2. Press Barge. (You may need to press the more softkey to display | |||||
the Barge softkey | ||||||
| Barge.) |
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| Other parties hear a beep tone announcing your presence. |
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Add yourself to a call | 1. | Highlight a |
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on a shared line using | 2. Press cBarge. (You may need to press the more softkey to display | |||||
the cBarge softkey | ||||||
| cBarge.) |
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| Other parties hear a tone and brief audio interruption, and call | ||||
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| information changes on the phone screen. |
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Add new conference | Barge the call using cBarge, if available. |
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participants to a call | Unlike Barge, cBarge converts the call into a standard conference call, | |||||
that you have barged | ||||||
allowing you to add new conference participants. See the “Making | ||||||
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| Conference Calls” section on page 31. |
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Leave a barged call | Hang up. |
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| If you hang up after using Barge, the remaining parties hear a disconnect | |||||
| tone and the original call continues. |
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| If you hang up after using cBarge, the call remains a conference call | |||||
| (provided at least three participants remain on the line). |
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Tips
•If a phone that is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line.
•You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call.
Cisco Unified IP Phone | 37 |