Advanced Call Handling

Adding Yourself to a Shared-Line Call

Depending on how your phone is configured, you can add yourself to a call on a shared line using either Barge or cBarge.

If you want to...

Then...

 

 

 

 

 

 

 

See if the shared line is

Look for the Remote-in-Use icon

next to a red line button

.

in use

 

 

 

 

 

 

 

 

View details about

Press the red line button

for the remote-in-use line. All non-private calls

current calls on the

appear in the call activity area of the phone screen.

 

shared line

 

 

 

 

 

 

 

 

 

 

Add yourself to a call

1.

Highlight a remote-in-use call.

 

 

on a shared line using

2. Press Barge. (You may need to press the more softkey to display

the Barge softkey

 

Barge.)

 

 

 

 

 

 

 

 

 

 

Other parties hear a beep tone announcing your presence.

 

 

 

 

 

 

Add yourself to a call

1.

Highlight a remote-in-use call.

 

 

on a shared line using

2. Press cBarge. (You may need to press the more softkey to display

the cBarge softkey

 

cBarge.)

 

 

 

 

 

 

 

 

 

 

Other parties hear a tone and brief audio interruption, and call

 

 

information changes on the phone screen.

 

 

 

 

Add new conference

Barge the call using cBarge, if available.

 

participants to a call

Unlike Barge, cBarge converts the call into a standard conference call,

that you have barged

allowing you to add new conference participants. See the “Making

 

 

Conference Calls” section on page 31.

 

 

 

 

 

 

Leave a barged call

Hang up.

 

 

 

 

If you hang up after using Barge, the remaining parties hear a disconnect

 

tone and the original call continues.

 

 

 

If you hang up after using cBarge, the call remains a conference call

 

(provided at least three participants remain on the line).

 

 

 

 

 

 

 

Tips

If a phone that is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line.

You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Cisco Systems 7941G-GE, 7961G-GE warranty Adding Yourself to a Shared-Line Call, CBarge