Basic Call Handling, Tips | Cisco Systems 7941G-GE, 7961G-GE

Basic Call Handling

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

If you want to...	Then...				For more information, see...

Place a call using the handset	Pick up the handset and enter a number.				An Overview of Your
					Phone, page 15

Place a call using the	Press		and enter a number.		Using a Handset, Headset,
speakerphone					and Speakerphone, page 41

Place a call using a headset	Press		and enter a number. Or if		Using a Handset, Headset,
	is lit, press New Call and enter a number.				and Speakerphone, page 41

Redial a number	Press Redial to dial the last number, or				Using Call Logs, page 45
	press the Navigation button (with the
	phone idle) to see your Placed Calls.

Place a call when another call	1.	Press Hold.			Using Hold and Resume,
is active (using the same line)	2.	Press New Call.			page 26
	2.	Press New Call.
	3.	Enter a number.

Dial from a call log	1.	Choose		> Missed Calls,	Using Call Logs, page 45
		Received Calls, or Placed Calls.
	2.	Select the listing or scroll to it and go
		off-hook.

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook by lifting the handset or pressing Dial, , or .

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, press the number, or scroll to it and go off-hook.

•If you make a mistake while dialing, press << to erase digits.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Cisco Systems 7941G-GE, 7961G-GE warranty Basic Call Handling, Placing a Call-Basic Options, Tips

Contents

Including License and Warranty Page Common Phone Tasks Button Icons Contents Advanced Call Handling Speed Dialing Configuring Features and Services on the Web Accessing Voice Messages OL-8164-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä Turvallisuusohjeita Aviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla Sicurezza Spara Dessa Anvisningar Varning! Viktiga Säkerhetsanvisningar Guarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility Features Connecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Audio Quality Subjective to the User Headset Information Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen Features Understanding the Help System on Your Phone Understanding Feature Buttons and Menus Understanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Corporate Placing a Call-Additional Options Choose Personal Address Book Answering a CallPersonal Directory to log Or EndCall Using Hold and ResumeEnding a Call EndCall Switching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Device Configuration Call Preferences Using Do Not DisturbDo Not Disturb Understanding Types of Conference Calls Making Conference CallsStarting and Joining a Standard Conference Press ConfList Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Sharing Call Information and Barging Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Barge Adding Yourself to a Shared-Line CallCBarge Press Private Storing and Retrieving Parked Calls Making and Receiving Secure Calls Using BLF to Determine a Line State Using Cisco Extension Mobility Obtaining a Headset Using a Handset, Headset, and Speakerphone If you Then Using AutoAnswer Customizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Missed Calls , Placed Calls , or Received Calls Using Call Logs and DirectoriesUsing Call Logs EditDial Missed Calls, Placed Calls, or Received Calls Directory Dialing Corporate Directory exact name can vary Using Corporate Directory on Your PhoneTip Submit Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Tips Accessing Voice Messages Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Click Add New Choose User Options Fast Dials Click Speed Dials Setting Up Speed Dials on the Web Click Phone Services Setting Up Phone Services on the WebClick Service URL Choose User Options User Settings Controlling User Settings on the Web Click Line Settings Controlling Line Settings on the Web Change the ring pattern Select a device Per line Using Cisco WebDialer Phone number in a WebDialer-enabled online directory Network Configuration Host Name If you Then For more information Understanding Additional Configuration Options Understanding Additional Configuration Options General Troubleshooting Troubleshooting Your PhoneSymptom Explanation If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Network Configuration and select the network Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware OL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA