Accessing Voice Messages

Accessing Voice Messages

To access voice messages, use the button.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message system.

If you want to...

Then...

 

Set up and personalize

Press

and follow the voice instructions.

your voice message

If a menu appears on your screen, choose an appropriate menu item.

service

 

 

 

 

 

See if you have a new

Look for:

 

voice message

A steady red light on your handset. (This indicator can vary. See the

 

 

“Customizing Rings and Message Indicators” section on page 43.)

A flashing message waiting icon and text message on your screen.

Listen to your voice

Press

.

messages or access the

Depending on your voice message service, doing so either auto-dials the

voice messages menu

message service or provides a menu on your screen.

 

 

 

Send a call to your

Press iDivert.

voice message system

The iDivert feature automatically transfers a call (including a ringing or

 

 

held call) to your voice message system. Callers will hear your voice

 

message greeting and can leave you a message.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SIP)

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Cisco Systems 7941G-GE, 7961G-GE warranty Accessing Voice Messages