Using a Shared Line, Remote-in-Use Icon | Cisco Systems 7961G-GE

Using a Shared Line

Your system administrator might ask you to use a shared line if you:

•Have multiple phones and want one phone number

•Share call-handling tasks with coworkers

•Handle calls on behalf of a manager

Understanding Shared Lines

Remote-in-Use Icon

The Remote-in-Use icon appears when another phone that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the Remote-in-Use icon appears.

Sharing Call Information and Barging

Phones that share a line each display information about calls that are placed and received on the shared line. This information might include caller ID and call duration. (See the Privacy section for exceptions.)

When call information is visible in this way, you and coworkers who share a line can add yourselves to calls using either Barge or cBarge. See the “Adding Yourself to a Shared-Line Call” section on page 37.

Privacy

If you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. Doing so also prevents coworkers from barging your calls. See the “Preventing Others from Viewing or Barging a Shared-Line Call” section on page 38.

Note The maximum number of calls that a shared line supports can vary by phone.

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Contents

Including License and Warranty Page Common Phone Tasks Button Icons Contents Speed Dialing Advanced Call Handling Accessing Voice Messages Configuring Features and Services on the Web OL-8164-01 If you want to Then Using this GuideGetting Started Waarschuwing Belangrijke Veiligheidsinstructies Safety and Performance InformationFinding Additional Information Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE Segurança Varning! Viktiga Säkerhetsanvisningar Spara Dessa Anvisningar Guarde Estas Instruções GEM Disse Anvisninger OL-8164-01 Getting Started Power Outage When connecting cablesUsing an External Power Supply Accessibility Features Using External Devices Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset Information Audio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware Cisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone Screen Understanding Feature Buttons and Menus Understanding the Help System on Your Phone Icon Understanding Lines vs. CallsUnderstanding Line and Call Icons Understanding Feature Availability Tips Basic Call HandlingPlacing a Call-Basic Options Placing a Call-Additional Options Corporate Answering a Call PersonalDirectory to log Choose Personal Address Book Using Hold and Resume Ending a CallEndCall Or EndCall Viewing Multiple Calls Using MuteSwitching Between Multiple Calls Transferring Calls Forwarding All Calls to Another Number Do Not Disturb Using Do Not DisturbDevice Configuration Call Preferences Starting and Joining a Standard Conference Making Conference CallsUnderstanding Types of Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and Barging CBarge Adding Yourself to a Shared-Line CallBarge Storing and Retrieving Parked Calls Press Private Making and Receiving Secure Calls Using Cisco Extension Mobility Using BLF to Determine a Line State Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer If you Then User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators User Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast Using Call Logs and Directories Using Call LogsEditDial Missed Calls , Placed Calls , or Received Calls Directory Dialing Missed Calls, Placed Calls, or Received Calls Tip Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Submit Press Fast Dial Personal Directory Personal Fast Dials Tips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options Device Configuring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Click Speed Dials Click Service URL Setting Up Phone Services on the WebClick Phone Services Controlling User Settings on the Web Choose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directory Understanding Additional Configuration Options If you Then For more information Understanding Additional Configuration Options Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Viewing Phone Administration Data Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number OL-8164-01 Index OL-8164-01 Page OL-8164-01 See also QRT OL-8164-01 Page USA