Appendix B SIP Call Flows

Call Flow Scenarios for Failed Calls

Call Flow Scenarios for Failed Calls

This section describes call flows for the following scenarios, which illustrate unsuccessful calls:

Gateway-to-Cisco SIP IP Phone—Called User is Busy, page B-58

Gateway-to-Cisco SIP IP Phone—Called User Does Not Answer, page B-60

Gateway-to-Cisco SIP IP Phone—Client, Server, or Global Error, page B-63

Cisco SIP IP Phone-to-Cisco SIP IP Phone—Called User is Busy, page B-66

Cisco SIP IP Phone-to-Cisco SIP IP Phone—Called User Does Not Answer, page B-68

Cisco SIP IP Phone-to-Cisco SIP IP Phone—Authentication Error, page B-70

Gateway-to-Cisco SIP IP Phone—Called User is Busy

Figure B-13 illustrates an unsuccessful call in which User A initiates a call to User B but User B is on the phone and is unable or unwilling to take another call.

Figure B-13 Gateway-to-Cisco SIP IP Phone—Called User is Busy

User A PBX A

GW1

 

IP Network

 

 

 

 

 

SIP IP Phone

User B

IP

1. Setup

3. Call Proceeding

6.Disconnect (Busy)

7.Release

9. Release Complete

2.INVITE

4.100 Trying

5.486 Busy Here

8. ACK

41725

Cisco SIP IP Phone 7960 Administrator Guide

B-58

78-10497-02

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Cisco Systems IP phone 7960 manual Call Flow Scenarios for Failed Calls, Gateway-to-Cisco SIP IP Phone-Called User is Busy