Appendix B SIP Call Flows

 

 

Call Flow Scenarios for Failed Calls

 

 

 

 

Step

Action

Description

 

 

 

5

4xx/5xx/6xx Failure—Cisco SIP

The Cisco SIP IP phone sends a class 4xx, 5xx, or class 6xx

 

IP phone to Gateway 1

failure response to Gateway 1. Depending on which class

 

 

the failure response is, the call actions differ.

 

 

If the Cisco SIP IP phone sends a class 4xx failure response

 

 

(a definite failure response that is a client error), the request

 

 

will not be retried without modification.

 

 

If the Cisco SIP IP phone sends a class 5xx failure response

 

 

(an indefinite failure that is a server error), the request is

 

 

not terminated but rather other possible locations are tried.

 

 

If the Cisco SIP IP phone sends a class 6xx failure response

 

 

(a global error), the search for User B is terminated because

 

 

the 6xx response indicates that a server has definite

 

 

information about User B, but not for the particular

 

 

instance indicated in the Request-URI field. Therefore, all

 

 

further searches for this user will fail.

 

 

 

6

Disconnect—Gateway 1 to PBX

Gateway 1 sends a Release message to PBX A.

 

A

 

 

 

 

 

7

Release—PBX A to Gateway 1

PBX A sends a Release message to Gateway 1.

 

 

 

8

ACK—Gateway 1 to Cisco SIP

Gateway 1 sends a SIP ACK to the Cisco SIP IP phone. The

 

IP phone

ACK confirms that User A has received the 486 Busy Here

 

 

response. The call session attempt is now being terminated.

 

 

 

9

Release Complete—Gateway 1

Gateway 1 sends a Release Complete message to PBX A

 

to PBX A

and the call session attempt is terminated.

 

 

 

 

 

 

Cisco SIP IP Phone 7960 Administrator Guide

 

 

 

 

 

 

78-10497-02

 

 

B-65

 

 

 

Page 173
Image 173
Cisco Systems IP phone 7960 manual Appendix B SIP Call Flows